Can't connect DJI Fly with DJI Mini 3 Pro
4408 8 2023-1-23
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HoZ62
lvl.1

Germany
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Hello,

I am not able to connect my DJI Mini 3 Pro with the DJI Fly App anymore

Cell phone
Galaxy S21 Android latest SW release

DJI Fly App v1.9.1

DJI Mini 3 Pro with DJI RC (with moitor)

German Language selected

I can connect (koppeln) the DJI without problems to the RC, but not to the DJI Fly App


Within the Fly App I am going to the
  • Connection tutorial (Verbindungstutorial)
  • DJI Mini 3 Pro
  • Camera view (Kameraansicht) top right on scree
  • three points on top right (...)
  • Steuerung (on top second from left category)
  • Scrolling down to bottom
  • Fluggerät verbinden
  • RC is switch on and DJI Mini 3 Pro both are on
  • Error message: (Fernsteuerung verbinden)
  • I connected the Remote Control (Fernsteuerung) with C-cable right to the Micro SD slot, bt same error message. I was trying to do the same with the slot to the left
Any help is appreciated

BR
Holger


2023-1-23
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DJI Tony
Administrator

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Hi, Holger. Thank you for reaching out, and apologies for any inconvenience caused. We recommend you refresh the firmware of the drone and the remote controller and test again. Here are the steps for refreshing the firmware:
a. On your computer, install the DJI Assistant 2 (Consumer Drones Series) from this link. Once installed, launch the DJI Assistant 2.
b. Connect the drone/remote controller to the computer using a USB cable.
c. Power on the device.  After the software recognizes it, click the device name icon.
d. Select "Firmware Update" from the left-hand side and choose the option to "Update" or "Refresh" whichever is available.
4. Once done, try the linking process again.
If the issue remains, kindly record the process for confirmation. We will be waiting for your update. Thanks for your cooperation.
2023-1-23
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HoZ62
lvl.1

Germany
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Thanks for your support. Unfortunetely it didn't fix the issue. I was folowing your instructions and posting latest release numbers



Firmware RC: 01.02.0300
App Version 1.9.1
Statische Sicherheitsdaten der App 01.00.01.28
DJI Mini 3 Pro: V01.00.0450

Maybe I made a mistake  to connect the Android App with the RC? Do I need to do this with a cable and if yes, with which connector on the RC?
2023-1-24
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HoZ62
lvl.1

Germany
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Screenshots

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Screenshot_20230124_094932.jpg
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2023-1-24
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DAFlys
Captain
Flight distance : 312090263 ft
  • >>>
United Kingdom
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HoZ62 Posted at 1-24 00:59
Thanks for your support. Unfortunetely it didn't fix the issue. I was folowing your instructions and posting latest release numbers

[view_image]

The DJI RC doesn't need to be connected to a phone to fly the drone,   you may want to use a hotspot if you want to load maps from the internet or unlock a geozone.   But thats all through wifi no cable required.
2023-1-24
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DJI Tony
Administrator

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HoZ62 Posted at 1-24 00:59
Thanks for your support. Unfortunetely it didn't fix the issue. I was folowing your instructions and posting latest release numbers

[view_image]

Hi, HoZ62. Thank you for the update. DAFlys is correct. You do not need to connect your DJI RC to a mobile phone to fly it. A mobile phone is only necessary if you are using the RC-N1 (no built-in screen remote controller). You may refer to this video tutorial for instructions on how to fly the aircraft using the DJI RC alone:
Thank you for your understanding and support.
2023-1-24
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WhoRU12C
lvl.1

United States
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I had this same problem.  The issue was that blue tooth was not turn on on my phone.
2023-8-3
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DJI Tony
Administrator

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WhoRU12C Posted at 8-3 16:25
I had this same problem.  The issue was that blue tooth was not turn on on my phone.

Hello there. Are you experiencing an issue with connecting your phone to a DJ RC-N1? Turning the Bluetooth is not necessary since the phone is already connected directly to the controller with a cable. If you're still experiencing an issue with your unit, please reach back for further assistance. Have a great day ahead.
2023-8-4
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djiuser_SrZkD4ibNMJd
New
Flight distance : 405377 ft
India
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I was also facing the same issue. got me some time to realise its the problem with phone. some times bluetoot doesnt work as expected due to which drone is not detected a simple restart of the phone helped. Only restarting the bluetooth was not enough.
DJI MINI 3 PRO
1-4 04:53
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