DJI Tony
Administrator
Offline
|
Hi, Holger. Thank you for reaching out, and apologies for any inconvenience caused. We recommend you refresh the firmware of the drone and the remote controller and test again. Here are the steps for refreshing the firmware:
a. On your computer, install the DJI Assistant 2 (Consumer Drones Series) from this link. Once installed, launch the DJI Assistant 2.
b. Connect the drone/remote controller to the computer using a USB cable.
c. Power on the device. After the software recognizes it, click the device name icon.
d. Select "Firmware Update" from the left-hand side and choose the option to "Update" or "Refresh" whichever is available.
4. Once done, try the linking process again.
If the issue remains, kindly record the process for confirmation. We will be waiting for your update. Thanks for your cooperation. |
|