DJI Gamora
Administrator
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Hi, rayjerseyboy. Thank you for reaching out and we're sorry for the inconvenience. Do you still see the camera view in the goggles or does it turn black? Please try the following steps:
1. Please back up the files and then format the SD Cards (change to a compatible SD card if there is one). Please check recommended SD Cards on this link: (https://www.dji.com/avata/specs) Also, try to switch the Internal Storage and have a try.
2. Please make sure that the firmware versions are updated. Please see the image below for the updated firmware versions.3. Restart the drone and have a try.
4. The DJI Avata can shoot videos from both the drone and the goggles, there is a switch under Settings>Camera>Advanced camera settings>Both/Goggles/Aircraft. Please try to shoot either only from the goggles or from the drone only then try if the issue still persists.
If the issue persists please provide a video of the operation showing the issue, the firmware version of each device, and the SD card configuration if there is one, for further checking. We will wait for your reply. Thank you.
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