MINI 3 Pro not connecting to any Controller
8229 2 2023-1-29
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JustName
Second Officer
Flight distance : 1420705 ft
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Germany
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My Mini 3 Pro ist not connecting to any Controller any more.

What i did tested..

1) Connecting to the original DJI RC Controller.

2) New Pairing to the DJI RC Controller. DJI RC Controller beeps for only a few seconds, but after that the countdown does not stop and there is still no connection.
3) Connecting to the DJI RC-N1 Controller. (with the newest DJI Fly App)

4) Pairing with the DJI RC-N1. The same result as with DJI RC.
5) Newest Firmware refresh via DJI Assistant.

6) Removed all the SD-Cards.
7) Full charged Batteries.


Still no chance to achieve flyable connection.  But, there is a connection for the fast files download with the mini 3 pro. Switching to the fly mode breaks the connection.

I have also a mavic 3 drone, there is absolutely no issue to connect mavic 3 to both of the controllers.


2023-1-29
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djiuser_HJs9LFs8EsZZ
lvl.2
Flight distance : 41063 ft
United States
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Did you make sure the DJI mini 3 pro was in pairing mode too
2023-1-29
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DJI Gamora
Administrator

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Hi, JustName. Thank you for reaching out. We're sorry to read about this. Please try the troubleshooting below (Feel free to skip the basic steps if you already performed them):

1. Confirm that the remote controller and the aircraft have been powered on.
Press the Power Button once and then press again and hold to power on the remote controller. The product gives a prompt sound when successfully powered on.
2. Please remove the microSD card from the aircraft and restart it.
3. Make sure to choose "Mini 3 Pro" not "Mini 3" from the drone selection page.
4. If it is invalid, check whether the remote controller has been updated to the latest version. Connect the remote controller to the app. After the connection is successful, check whether there is a prompt to update the firmware. If yes, update the firmware to the latest version and try linking again.
5. If the linking still fails, please check whether the aircraft firmware has been updated to the latest version. Connect DJI Assistant 2 and check the version. Update to the latest version and try linking. If everything is updated, refresh the firmware then try linking.
6. If the issue persists, please provide us with a video of the operation for further checking.

Please keep us posted. Thank you.
2023-1-29
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