Dji Avata lost control and fatal crash without visible reasons
1341 9 2023-1-29
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dvv
lvl.2
Flight distance : 443537 ft
Mexico
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So everything in topic name
Flying without any problem, charged battery, good signal. No wind at all
No damages to drone in previous. So perfect condition
But sudendly it decide to die in the fly with perfect view

i am does not want DJI very smart drone anymore. Even if here is error with gyro why it cant control in acro to have a some little chance to bring it back?

disappointed

2023-1-29
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Elendil
lvl.4
Flight distance : 458904 ft
Philippines
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Sorry to hear your loss, It seems like propeller went out. Did you have a preflight check if anything is damaged or has crack?
2023-1-29
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dvv
lvl.2
Flight distance : 443537 ft
Mexico
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Elendil Posted at 1-29 17:28
Sorry to hear your loss, It seems like propeller went out. Did you have a preflight check if anything is damaged or has crack?

yes, and rotated each of them with finger to check how it works

And does not hear any strange sound after start, and no vibrations. Everything is fine for first 5 minutes
2023-1-29
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DJI Gamora
Administrator

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Hi dvv. Thank you for reaching out and we're deeply sorry for the incident that happened. Were you able to retrieve the drone? If yes, please send the unit in for a proper diagnosis. You may submit an online repair request through this link: (https://repair.dji.com/repair/index). If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support.) We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment. You may also request Data Analysis for you to know what happened. Your kind understanding is appreciated and thank you for your continued support.
2023-1-29
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TonyPHX
Core User of DJI
Flight distance : 11229610 ft
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United States
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Fatal crash?  Any fatalities?
2023-3-1
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yogi053
lvl.4
Flight distance : 7956778 ft
United Kingdom
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TonyPHX Posted at 3-1 16:40
Fatal crash?  Any fatalities?

Yeah! His Avata!
2023-3-2
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SeehawerB
lvl.4
Flight distance : 5414203 ft
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Germany
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Woah, what a pity.

I would not consider flying in those environments with the motion controller. For me, I feel to have the drone much more unter control with a proper stick controller. But that would have been no solution here anyway. On one hand you gotta have balls to fly out into such a void where every loss of control will be a total loss of the drone. But on the other hand in such a gorgeous environment you simply have to fly and get some epic videos. No drone is 100% perfect at any time. Crash is your silent companion on any flight. Condolences for your loss.

2023-3-2
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TonyPHX
Core User of DJI
Flight distance : 11229610 ft
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United States
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Oh man, sorry about your Avata.  Great videos though!!
2023-3-2
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KREMi
lvl.4
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Poland
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really look like a broken propeller bird attack on that altitude would still give a chance to stabilise flight, but You can see as drone tries and most likely without one prop is not able to stabilise flight
2023-3-3
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ro_walker
Second Officer
Brazil
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Sorry to hear your loss
2023-3-13
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