My DJI Mini 3 Pro lost control and crashed during auto-takeoff. All indications on the control unit were normal and GPS was on and functioning.
The casing is damaged, the gimbal is not working, and flight is unstable.
I have Flyaway Insurance, but presumably does not cover this.
As the flight was under auto control, will DJI pay for repair?

Your recorded flight data might help find the cause of the incident.  

To get to your flight data, go to: https://www.phantomhelp.com/LogViewer/Upload/
... where you'll find instructions to upload the data to that site and it will give a report.

For help interpreting the data you can make a new post in the Products Section, Mini 3 Pro and link the report in in your new post.  Or just post the .txt file.  That section is much more active than the Tutorials section.

Hi, djiuser_bGUERXxpNrSI. Thank you for reaching out and we're deeply sorry for the incident that happened with your Mini 3 Pro. This will be under a repair case and flyaway coverage cannot be used. You will need to create a repair case and send the unit to our facility. Once received, they will perform a damage assessment and data analysis to check if warranty service can be claimed. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. Your kind understanding is appreciated and thank you for your continued support.

DJI Gamora Posted at 1-30 19:22
Hi, djiuser_bGUERXxpNrSI. Thank you for reaching out and we're deeply sorry for the incident that happened with your Mini 3 Pro. This will be under a repair case and flyaway coverage cannot be used. You will need to create a repair case and send the unit to our facility. Once received, they will perform a damage assessment and data analysis to check if warranty service can be claimed. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. Your kind understanding is appreciated and thank you for your continued support.

That's OK and what I was expecting. I shall create a repair case as you suggest.

djiuser_bGUERXxpNrSI Posted at 2-2 01:30
That's OK and what I was expecting. I shall create a repair case as you suggest.

Hi, djiuser_bGUERXxpNrSI. Thank you for your kind understanding and cooperation. Hoping you'll get a fixed drone as soon as possible. Have a good one!

Hello ! This happened to me as well with my dji mini 2. What was the outcome of opening the repair case?

djiuser_yNUPLL0mkxgD Posted at 3-29 16:26
Hello ! This happened to me as well with my dji mini 2. What was the outcome of opening the repair case?

Hi, There. Sorry about what happened to your drone. We suggest sending back the aircraft to get it checked. You can submit a repair request here (https://www.dji.com/global/support). The warranty can be applied depending on the assessment's outcome, including your unit's warranty period. Please feel free to keep us posted if you have further concerns. Have a nice day.

Keep us posted.