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DJI o3 broken glass lens
2797 6 2023-1-31
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AndreAraújo
lvl.1
Flight distance : 435230 ft
Brazil
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I broke my DJO o3 airunit lens. Is there an option to buy the camera glass? If yes where can I find it?
2023-1-31
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DJI Susan
Administrator
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Hi Andre, sorry that the lens glass may not be able to replace separately. You may need to purchase the camera module directly https://store.dji.com/product/dj ... dule?from=store-nav
Thank you for your understanding.
2023-1-31
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PixelPro
Second Officer
Flight distance : 1205715 ft
United States
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I don't think so. Do you have  DJI insurance?
2023-2-7
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AndreAraújo
lvl.1
Flight distance : 435230 ft
Brazil
Offline

PixelPro Posted at 2-7 15:46
I don't think so. Do you have  DJI insurance?

Don't have
2023-2-7
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djiuser_OfTMYYBxFZxg
lvl.2
Flight distance : 42654 ft
France
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Maybe one day DJI sell it for repair... For now is not possible
2023-4-26
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djiuser_egPdGKjURUwu
New
United States
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djiuser_OfTMYYBxFZxg Posted at 4-26 00:18
Maybe one day DJI sell it for repair... For now is not possible

sent mine to them for repair they want 165 LMAO crazy crazy dji. just buy another 1 dealing w there customer service line i literally was hung up on for asking what the persons name was.
2023-5-30
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DJI Mindy
Administrator
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djiuser_egPdGKjURUwu Posted at 5-30 21:49
sent mine to them for repair they want 165 LMAO crazy crazy dji. just buy another 1 dealing w there customer service line i literally was hung up on for asking what the persons name was.

Hi there, we are sorry for any inconvenience. We will forward your feedback to the corresponding team. We managed to find out your case number through your forum account. And we notice that the package has been shipped. You can check if you've received the tracking number in the updated email. Should you have any further inquiries, please let us know.
2023-5-30
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