Labroides
Core User of DJI
Flight distance : 26781877 ft
Australia
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djiuser_ZEQmiXWLMMdk Posted at 10-23 05:03
Just received my Neo and its amazing! However, after 20 minutes of having the Neo I had it follow me in the house; when stationary in the air it suddenly shot up at great speed, hit the ceiling, crashed into the shelf and then hit the ground. No damage but we had to run for it! Only thing to note was the room was fairly low light.
after 20 minutes of having the Neo I had it follow me in the house; when stationary in the air it suddenly shot up at great speed, hit the ceiling, crashed into the shelf and then hit the ground.
Without seeing the flight data, we can't be certain of the incident.
But you need to understand how your drone works, what can go wrong and how to prevent such things.
The specs for your drone show an extreme (not achievable in normal use) flight time of 20 minutes.
It sounds like your drone went to Low Battery RTH after you had been flying it for close to that time.
Check p52 of your manual to see what happens when your drone gets low on battery and initiates Low Battery RTH.
RTH Procedure
After RTH is triggered, the aircraft brakes and hovers in place.
If the RTH distance is farther than 20 m, it ascends to the RTH altitude and flies back to the Home Point.
Taking the drone indoors when the battery level was low was asking for trouble.
Until you properly understand your drone and how it works, it's a good idea to do your flying out in the open where there's nothing to hit.
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