What is up with the Mimo app not allowing 4K video on the front facing camera? My Samsung Galaxy S20+ supports this with the native camera app.
It is extremely disappointing that the Mimo app prevents recording in the highest quality availble in the phone. I shoot everything in 4K and want the ability to use the face tracking features of the Mimo app. Lack of 4K support is huge oversight!
When will the Mimo app allow 4K recording on the front facing camera?
Hi, erickufrin. Thank you for reaching out, and we're sorry for the inconvenience caused. We need to gather more details for confirmation. May we ask what specific Osmo device you are using? Moreover, may we ask for the mobile phone model that you're using? We will be waiting for your update. Thank you, and have a nice day.
DJI Tony Posted at 2-1 20:38
Hi, erickufrin. Thank you for reaching out, and we're sorry for the inconvenience caused. We need to gather more details for confirmation. May we ask what specific Osmo device you are using? Moreover, may we ask for the mobile phone model that you're using? We will be waiting for your update. Thank you, and have a nice day.
Thank you for your prompt response. Due to the port access restrictions from the mobile phone manufacturer for a third-party app (including DJI Mimo), there might be some differences in actual resolution and image quality with original cameras when shooting with third-party software such as DJI Mimo. Currently, DJI is communicating with these manufacturers to seek a solution and optimization plan. Thank you for your understanding and support.
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