Takeoff Problems
6308 14 2023-2-3
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djiuser_5At6PV7ZlEvM
lvl.1
Flight distance : 580217 ft
Canada
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I am just new to drone flying. Purchased my DJI Mini 3 Pro but have issues getting it to fly from takeoff.  My RC N1 controller is synced to my drone but when i hit TAKEOFF button nothing happens. Have tried for days but still no takeoff. Any suggestions as to what is wrong or what im doing wrong. Very frustrating..
email...pslaney1952@gmail.com
Thanks
Pat
2023-2-3
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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What is shown on the remote control screen, what errors does it show? When the drone was turned on, did it make a writing sound?
2023-2-3
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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You need to press and hold that button until the green circle completes and then release,  or take off manually by pulling both sticks down and in to start the propellors and then push the left stick up to take off.
2023-2-3
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djiuser_5At6PV7ZlEvM
lvl.1
Flight distance : 580217 ft
Canada
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Drone.Hunter Posted at 2-3 04:06
What is shown on the remote control screen, what errors does it show? When the drone was turned on, did it make a writing sound?

A few error messages. There were 4 or 5 more below
Screenshot_20230202-141726.jpg
2023-2-3
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djiuser_5At6PV7ZlEvM
lvl.1
Flight distance : 580217 ft
Canada
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DAFlys Posted at 2-3 04:25
You need to press and hold that button until the green circle completes and then release,  or take off manually by pulling both sticks down and in to start the propellors and then push the left stick up to take off.

I did both. Pushed the button till it made a complete circle in green and also pulled down on both  sticks for manual takeoff. Nothing still. The propellers don't even spin...So frustrating
2023-2-3
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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djiuser_5At6PV7ZlEvM Posted at 2-3 04:31
I did both. Pushed the button till it made a complete circle in green and also pulled down on both  sticks for manual takeoff. Nothing still. The propellers don't even spin...So frustrating

Top left on the screen there should be some messages that will tell you why.
2023-2-3
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djiuser_5At6PV7ZlEvM
lvl.1
Flight distance : 580217 ft
Canada
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I will try again today. Will look for screen on top left to see what's going on or not going on. Thanks. Appreciate your help
2023-2-3
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Yaros1
Second Officer
Flight distance : 19981112 ft
Spain
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djiuser_5At6PV7ZlEvM Posted at 2-3 04:29
A few error messages. There were 4 or 5 more below

Oh wow that's no good...
Maybe defective drone.
When you turn it on, let it sit on flat surface. Calibrate the compass outdoors, also calibrate IMU indoors on a very level flat surface.
If that doesn't help then reach out to DJI Support directly.
2023-2-3
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djiuser_5At6PV7ZlEvM
lvl.1
Flight distance : 580217 ft
Canada
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Drone.Hunter Posted at 2-3 04:06
What is shown on the remote control screen, what errors does it show? When the drone was turned on, did it make a writing sound?

It made a sound. The props looked like they were going to spin but just a clicking sound and no revolutions of the blades. Tried manual take off but absoluty nothing happened.
2023-2-3
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Zoooom
lvl.4

Australia
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If it's DOA, you take it back to the retailer, by walking. If you got it from DJI by mail, then that's a longer process.
2023-2-3
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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A lot of fatal errors. He won't fly.
2023-2-3
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're deeply sorry for the trouble that this has caused. Based on the image that you provided with the error messages, I'm afraid that you may consider sending the unit in for proper diagnostics, you may request a repair service using this link https://www.dji.com/support/repair . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.
2023-2-3
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steve mital
New

United States
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I had same problem.  I tried everything and still couldn’t get it to fly.  Finally I called tech support.  They say several people have been calling with same problem.  They told me to do the one thing I hadn’t tried: delete the app from my phone, download it fresh from the App Store, and pair it with the drone.  It worked!  I am so happy with tech support.
2023-12-26
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djiuser_QdQfsK88OGjk
New
United States
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Does anyone know why I have this issue? Says FWD, BKWD, UP, DOWN, LEFT, DOWN are unavailable
2023-12-26
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DJI Tony
Administrator

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djiuser_QdQfsK88OGjk Posted at 12-26 18:38
Does anyone know why I have this issue? Says FWD, BKWD, UP, DOWN, LEFT, DOWN are unavailable

Hello there. This is normal. The aircraft will disable vision sensors when it is on the ground to reduce power consumption. After the propellers rotate, all vision sensors will be enabled. Please feel free to use them. Are you having a problem taking off? If so, are you getting any other errors from your screen?

2023-12-26
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