DJI Tony
Administrator
Offline
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Hi there. Thanks for reaching out, and we're sorry to hear about the errors encountered. Checking the serial number you posted, the battery is legit. To update the batteries, kindly use DJI Assistant 2 (Consumer Drones Series). Install it on your computer, insert the battery on the aircraft, run the software, and update the firmware. Once done, restart the device, and check if the prompt to update remains. We'll be waiting for your update. Have a nice day! |
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