DJI Gamora
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Hi, inthesummertime. Thank you for reaching out. Were you able to activate the DJI Mini 2 before? Please try to update first the devices using the information below.
At present, the DJI Assistant 2 software downloaded from the official website cannot upgrade the DJI Mini 2 directly, but the DJI Assistant 2 can be modified to achieve the upgrade. Please check the below steps:
a. Please download the DJI Assistant 2 (Consumer Drones Series) from the DJI Website.(https://www.dji.com/downloads/products/mini-2)
b. Open the folder where the assistant software is located, and find the """"DJI Engine"""" folder, find """"defaultsettings.ini"""", then open it and change the """"0"""" to """"1"""". Please refer to the below path for Windows and Mac:
For Windows - Program Files (x86) > DJI Product > DJI Assistant 2 (Consumer Drones) > DJI Engine > , find """"defaultsettings.ini"""", then open it and change the """"0"""" to """"1"""".
For Mac: Right-click the DJI Assistant 2 software > Show Package Contents, then follow the below photo to find the defaultsettings.ini.
Please try the recommended troubleshooting steps below for the RC-N1 and phone connection (skip the step if you already performed it):
1. Please confirm if you have a protective case covering your mobile phone. If so, remove it and try connecting again.
2. Disconnect and reconnect the USB cable (from both the mobile phone and the remote controller), and wait for 10 seconds before reconnecting the USB cable. If possible, retry with another USB cable.
① Please make sure that the cable is connected to the correct port (need to use the connection port for the phone's connection) as the picture showed:
② Please plug one end of the cable in normally and upside or further checking.
3. Restart the remote controller.
4. When using an Android device, if there is a prompt, be sure to tap [OK].
When DJI Fly is being used, USB Debugging must be enabled in the mobile phone system.
Enabling “USB Debugging” with an Android device. Please follow the steps below:
1. Go to [System Settings] > [About Mobile Phone].
2. Tap “Version Number” quickly 7 to 10 times (If the mobile phone has a screen-lock password, please input the correct password in accordance with the system instructions) until the mobile phone displays: “You’re in developer mode!”
3. Search for “Development” in the [System Settings].
4. Go to [Developer Options];
5. Slide the view up and down on the page until you see the “USB Debugging” option.
Hope this helps. Please keep us posted. Thank you. |
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