Can I buy Care Refresh prolongation on a second-hand drone?
1058 3 2023-2-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
My2Cents
lvl.2

Germany
Offline

I just bought a second-hand DJI Air 2S drone in mint condition. The previous owner bought a 1 year Care Refresh contract when he bought the drone.

I'd like to prolong this contract for a second year as I'm new to drone flying.

Can I do this easily? Is it sufficient to buy a Care Refresh package?
2023-2-14
Use props
DJI Gamora
Administrator

Offline

Hi, My2Cents. Thank you for reaching out. After the 1 year DJI Care Refresh, you can purchase the DJI Care Refresh + (https://www.dji.com/support/service/djicare-refresh-plus#faq) which offers you one more replacement and extends the official coverage period for one more year. Please contact our support at (https://www.dji.com/support) to check if your product is still eligible for the DJI Care Refresh +. Thank you for your support.
2023-2-14
Use props
My2Cents
lvl.2

Germany
Offline

DJI Gamora Posted at 2-14 18:11
Hi, My2Cents. Thank you for reaching out. After the 1 year DJI Care Refresh, you can purchase the DJI Care Refresh + (https://www.dji.com/support/service/djicare-refresh-plus#faq) which offers you one more replacement and extends the official coverage period for one more year. Please contact our support at (https://www.dji.com/support) to check if your product is still eligible for the DJI Care Refresh +. Thank you for your support.

Thanks, Gamora, for your valuable information!
2023-2-15
Use props
DJI Gamora
Administrator

Offline

My2Cents Posted at 2-15 01:27
Thanks, Gamora, for your valuable information!

Hi, My2Cents. You're most welcome. Have a good one!
2023-2-15
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules