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Display brightness resets level to 1%
508 9 2023-2-15
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ChadAustin
lvl.3
Flight distance : 139731 ft
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Not that this is a huge deal... but everytime I turn on my RC Pro the display brghtness (which I usually set between 65-90%) is back down to 1%.

What is up with that?






2023-2-15
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Mobilehomer
Second Officer
Flight distance : 18135846 ft
United States
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Auto brightness?
2023-2-15
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ChadAustin
lvl.3
Flight distance : 139731 ft
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That's a great guess. I looked and "auto adapt" was toggled on... but the thing I experienced was it would be at 1% when I outside in the sun.

I turned the  adaption thingy off for now.
2023-2-15
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Mobilehomer
Second Officer
Flight distance : 18135846 ft
United States
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Maybe the sensor has gone bad. Use Assistant 2 and refresh the firmware.
2023-2-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. When settings the brightness option to Auto on your DJI RC Pro, the brightness will be automatically adjusted to be suitable for human eyes based on the brightness of the external environment. As you mentioned that you are having issues with it outdoors, please try to set it again in "Auto" and then wait for a few minutes to see if the brightness will change. Please keep us posted. Thank you.
2023-2-15
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DJI Tony
Administrator

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Hi there. In addition to DJI Paladin's suggestions, kindly ensure that the photosensitive sensor is not blocked during use.

If the issue persists, kindly post a short video showing the error for further checking. Thank you, and have a nice day.
2023-2-15
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dreamtuner
lvl.4
Flight distance : 2068376 ft
Bangladesh
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Do you have any kind of screen protector applied on the screen?
2023-2-16
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ChadAustin
lvl.3
Flight distance : 139731 ft
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dreamtuner Posted at 2-16 05:44
Do you have any kind of screen protector applied on the screen?

Hi- no I do not have a screen protector.

That is true: I practice unsafe screen viewing
2023-2-16
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dreamtuner
lvl.4
Flight distance : 2068376 ft
Bangladesh
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ChadAustin Posted at 2-16 07:23
Hi- no I do not have a screen protector.

That is true: I practice unsafe screen viewing

Well, that's weird then. It should not start at 1% unless you start it in pitch black which is not your case. I would contact DJI and have them take a look at it to if under warranty.
2023-2-17
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DJI Paladin
Administrator
Flight distance : 318 ft

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ChadAustin Posted at 2-16 07:23
Hi- no I do not have a screen protector.

That is true: I practice unsafe screen viewing

Hello there. Can you please confirm if the issue still persists after the suggestions above? Please hit the "reply" button so we can be notified when you respond. Thank you.
2023-2-25
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