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DJI Fly firmware 1.9.4
1753 9 2023-2-16
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djiuser_P2owsk5bVlEO
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Flight distance : 24196 ft
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After updating firmware 1.9.4. the dji fly app does not stitched the sphere photo anymore.
in the panorama folder i find only 26 photos and the app doesn't convert them.

before the update, the drone took 36 photos and the app stitched them together.

the panorama photo has no problem and is generated by the app.

does anyone else have this problem too ?
2023-2-16
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DJI Tony
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Hi there. Thanks for reaching out, and apologies for any inconvenience caused. May we ask what DJI drone you are using for confirmation? Also, what specific remote controller are you using with it? We will be waiting for your update. Thank you, and have a nice day.
2023-2-16
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djiuser_P2owsk5bVlEO
lvl.1
Flight distance : 24196 ft
Netherlands
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Mini 3
RC N1
2023-2-16
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DJI Tony
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Thanks for the update. We need to gather more details for further checking. May we ask for the current firmware version of the aircraft? Also, can you confirm if the app no longer stitches the photos after shooting a sphere panorama? If this is the case, kindly record the panorama shooting process (which also shows that no stitched photo was generated) and share it with us. We hope to hear an update from you. Thank you.
2023-2-19
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djiuser_P2owsk5bVlEO
lvl.1
Flight distance : 24196 ft
Netherlands
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DJI Tony Posted at 2-19 21:24
Thanks for the update. We need to gather more details for further checking. May we ask for the current firmware version of the aircraft? Also, can you confirm if the app no longer stitches the photos after shooting a sphere panorama? If this is the case, kindly record the panorama shooting process (which also shows that no stitched photo was generated) and share it with us. We hope to hear an update from you. Thank you.

2023-2-20
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djiuser_P2owsk5bVlEO
lvl.1
Flight distance : 24196 ft
Netherlands
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After taking the photos, nothing happens in the Dji App, note taking a panorama photo 180 does work fine
2023-2-20
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djiuser_P2owsk5bVlEO
lvl.1
Flight distance : 24196 ft
Netherlands
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https://youtu.be/wo-NcQ0T2PA
2023-2-20
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DJI Tony
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Thanks for providing the requested recording. May we ask for the current firmware version of the aircraft? Thank you.
2023-2-20
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djiuser_P2owsk5bVlEO
lvl.1
Flight distance : 24196 ft
Netherlands
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Aircraft firmware 01.00.0100

RC firmware 04.16.0200

app version 1.9.4
2023-2-20
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DJI Tony
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djiuser_P2owsk5bVlEO Posted at 2-20 22:50
Aircraft firmware 01.00.0100

RC firmware 04.16.0200

Thanks for the confirmation. We just received an update from our designated team. Please be informed that this issue has been located by our engineers and will be resolved in the next app and firmware update. We apologize for the inconvenience this has caused you. Your understanding is highly appreciated, and thanks for your continued support.
2023-2-21
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