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How do I delete unnecessary attachments?
3597 14 2023-2-17
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djiuser_zyklide
Second Officer

Germany
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Hi there,

I can not edit attachments:


How do I delete unnecessary attachments?

https://forum.dji.com/forum.php? ... =284876&pid=2983248

(Firefox on DJI RC Plus.)



I saw a delete button once, but it did not work.

[UPDATE] LINK IS DEAD
2023-2-17
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi there. Thank you for reaching out. Unfortunately, that option is not available. Kindly please inform us of the specific thread or comment to be deleted and we will help you to delete it. Thank you for your understanding and support.
2023-2-17
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djiuser_zyklide
Second Officer

Germany
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DJI Paladin Posted at 2-17 19:06
Hi there. Thank you for reaching out. Unfortunately, that option is not available. Kindly please inform us of the specific thread or comment to be deleted and we will help you to delete it. Thank you for your understanding and support.

Hi DJI Paladin,

thank you for your quick response.

Would be nice to have the option.



Please delete the first and second attachments as marked by me:

2023-2-18
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_zyklide Posted at 2-18 02:48
Hi DJI Paladin,

thank you for your quick response.

Hi there. Your request to delete the selection you provided has been successfully deleted. Thank you.
2023-2-18
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djiuser_zyklide
Second Officer

Germany
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DJI Diana Posted at 2-18 15:33
Hi there. Your request to delete the selection you provided has been successfully deleted. Thank you.

Hi DJI Diana,

something went wrong, the whole post was deleted.

2023-2-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_zyklide Posted at 2-19 03:57
Hi DJI Diana,

something went wrong, the whole post was deleted.

Hi there. I replied to your PM. Thank you.
2023-2-19
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djiuser_zyklide
Second Officer

Germany
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DJI Diana Posted at 2-19 06:52
Hi there. I replied to your PM. Thank you.

Hi DJI Diana,

thank you very much for the PM.



I have already recovered the post with a screenshot:

https://forum.dji.com/forum.php? ... 876&pid=2985131


Got this while trying to reply to your PM:

2023-2-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_zyklide Posted at 2-19 08:04
Hi DJI Diana,

thank you very much for the PM.

No worries. As always, should you need to contact us for any reason, please know that we are always here to help. Thank you.
2023-2-19
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djiuser_zyklide
Second Officer

Germany
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DJI Diana Posted at 2-19 08:06
No worries. As always, should you need to contact us for any reason, please know that we are always here to help. Thank you.

So what happened?

Are there software problems in the forum?
2023-2-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_zyklide Posted at 2-19 08:13
So what happened?

Are there software problems in the forum?

Hi there. I'll send you a PM. Thank you.
2023-2-19
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djiuser_zyklide
Second Officer

Germany
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DJI Diana Posted at 2-19 15:19
Hi there. I'll send you a PM. Thank you.

Hi DJI Diana,

thank you very much for your PM!

2023-2-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_zyklide Posted at 2-21 14:04
Hi DJI Diana,

thank you very much for your PM!

You're most welcome, feel free to reach out at any time. We'll try our best to help.
2023-2-21
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MrKrima
lvl.1

Pakistan
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If you are unable to edit or delete attachments on the DJI RC Plus forum using Firefox, it is possible that there may be a technical issue with the website or with your browser. Here are some troubleshooting steps you can try:

Clear your browser cache and cookies: Sometimes, browser cache and cookies can interfere with website functionality. Clearing your browser cache and cookies may resolve the issue.

Try a different browser: If clearing your cache and cookies doesn't work, try using a different browser to see if the issue persists.

Contact DJI RC Plus support: If the issue persists, you can try contacting DJI RC Plus support for assistance. They may be able to provide more specific guidance on how to edit or delete attachments on their forum.

Check the forum rules and guidelines: It is possible that there are specific rules or guidelines that dictate how attachments can be edited or deleted on the DJI RC Plus forum. Make sure you review these rules and guidelines to ensure that you are following them correctly.

I hope this helps! Let me know if you have any further questions
2023-2-27
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djiuser_zyklide
Second Officer

Germany
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MrKrima Posted at 2-27 21:10
If you are unable to edit or delete attachments on the DJI RC Plus forum using Firefox, it is possible that there may be a technical issue with the website or with your browser. Here are some troubleshooting steps you can try:

Clear your browser cache and cookies: Sometimes, browser cache and cookies can interfere with website functionality. Clearing your browser cache and cookies may resolve the issue.

Hi MrKrima,

sorry for my late reply and thanks for your advices.

Welcome to the forum.



I am familar with troubleshooting, and knowledge of the forum rules and guidelines should be a must for every forum user.

https://forum.dji.com/forum.php?mod=viewthread&tid=71515



2023-3-1
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djiuser_zyklide
Second Officer

Germany
Offline

MrKrima Posted at 2-27 21:10
If you are unable to edit or delete attachments on the DJI RC Plus forum using Firefox, it is possible that there may be a technical issue with the website or with your browser. Here are some troubleshooting steps you can try:

Clear your browser cache and cookies: Sometimes, browser cache and cookies can interfere with website functionality. Clearing your browser cache and cookies may resolve the issue.

Hi MrKrima,

would you be so kind and edit your reply to provide links for other new users reading this?

2023-3-5
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