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Help understanding points.
574 10 2-21 12:33
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Prezzodrone
Captain
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Hiya.  I hope someone can help.  
On the 19th of January I put some points in to convert but so far they still show as auditing.   I thought I had read they were processed on the 2nd of each month so i guess i missed doing something.  


Thx for any helps.
2-21 12:33
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HGDC84
Captain
Finland
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That sure sounds weird. While it is understandable that the exchange process could need a little time, I would assume that would be enough time for that. I'd suggest contacting the DJI representatives, wither through this forum or otherwise. I hope they find this thread or you otherwise reach them.
2-21 13:23
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DJI Diana
Administrator
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Sorry to hear about this. I'll make sure to pass this on to the team to further look into the matter. Anticipating your patience and understanding.
2-21 14:03
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Prezzodrone, your points conversion application has been approved. You can take a look.
2-22 01:26
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Prezzodrone
Captain
Flight distance : 8533 ft

United Kingdom
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DJI Mindy Posted at 2-22 01:26
Hi Prezzodrone, your points conversion application has been approved. You can take a look.

Thankyou.   I got the email.   
2-25 03:01
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Blériot53
Captain
Flight distance : 5908786 ft
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Don't worry, it sometimes takes upto a week before auditing completes.  If you signed up for it, you'll get an automatic email detailing the transaction.
2-25 03:52
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DJI Mindy
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Prezzodrone Posted at 2-25 03:01
Thankyou.   I got the email.

You're welcome. If there is anything else we can help you with, please feel free to contact us.
2-28 00:25
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Jake. A
First Officer
Flight distance : 778484 ft
United States
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it takes a while for it to process
3-22 13:25
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Prezzodrone
Captain
Flight distance : 8533 ft

United Kingdom
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Jake. A Posted at 3-22 13:25
it takes a while for it to process

It said 2 days on the points page.
3-24 12:01
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Jake. A
First Officer
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Prezzodrone Posted at 3-24 12:01
It said 2 days on the points page.

Mine says the beginning of each month
3-25 10:27
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Prezzodrone
Captain
Flight distance : 8533 ft

United Kingdom
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Jake. A Posted at 3-25 10:27
Mine says the beginning of each month

Weird mine was first working day which would be the 2nd.

3-26 09:46
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