Repeated errors trying to update the aircraft firmware. Current version installed is 01.00.0150. Flysafe database updated just fine. Error message is "Server error. Wait a monent and try again.(Code:-4)

Waited lots of "moments" same result. Shut everything down, rebooted aircraft and controller, same result.

Thoughts?

Hi, fansb2e387c5. Thank you for reaching out and we're sorry for the inconvenience. Can you please confirm what are you using to update the drone? Is it the DJi Fly or DJI Assistant 2? We will wait for your reply. Thank you.

DJI Gamora Posted at 2-24 18:58
Hi, fansb2e387c5. Thank you for reaching out and we're sorry for the inconvenience. Can you please confirm what are you using to update the drone? Is it the DJi Fly or DJI Assistant 2? We will wait for your reply. Thank you.

I am using DJI Fly via the DJI-RC
Same repeated message - Check for updates =>  Server error. Wait a moment and try again(Code:-4). Updated FlySafe Database fine.

Also how to upgrade RC firmware?

Did a reset on RC with automatic update and now get the following error code:

Still get the error code but was able to successfully update all software using DJI Assistant 2 and direct connection. Why still the error message?

fansb2e387c5 Posted at 2-26 16:05
Still get the error code but was able to successfully update all software using DJI Assistant 2 and direct connection. Why still the error message?

Hi, fansb2e387c5. We're sorry that the issue remains. We recommend you double-check if you are logged in to the DJI Fly app. Kindly go to Profile and confirm. We'll be waiting for your update. Have a nice day.

I am also  receiving this message when updating aircraft, the RC unit has  updated successfully

fansb2e387c5 Posted at 2-26 09:41
I am using DJI Fly via the DJI-RC
Same repeated message - Check for updates =>  Server error. Wait a moment and try again(Code:-4). Updated FlySafe Database fine.

Exactly the same problem and error code for me. Everything else has updated ok except the aircraft firmware

razbo21 Posted at 4-7 10:38
I am also  receiving this message when updating aircraft, the RC unit has  updated successfully

Hi, razbo21. Thanks for reaching out, and we're sorry for the inconvenience. Have you tried refreshing or updating the firmware using the DJI Assistant 2 after getting the error? If not yet, kindly do so. Please keep us posted. Thank you.

Thezz Posted at 4-8 09:34
Exactly the same problem and error code for me. Everything else has updated ok except the aircraft firmware

Hi, Thezz. We're sorry you're experiencing the same concern. Please refer to the instructions we posted in post #10. Thank you.

Same issue started when trying to upgrade to the new firmware. Server error. Try again. And again... no luck.

djiuser_Ema5FIJIGswt Posted at 4-9 10:26
Same issue started when trying to upgrade to the new firmware. Server error. Try again. And again... no luck.

Hi there. We're sorry for the inconvenience. Please ensure that the JDI RC is connected to the internet and that you are logged in to your DJI account. If you already are, try to log out then log back in. Also, you may try updating or refreshing the firmware through the DJI Assistant 2 (Consumer Drones Series). Thank you.

I also got the same problem. "Server error. Wait a moment and try again(Code:0x1103a0090012)

FrozenBlizzard Posted at 4-22 06:38
I also got the same problem. "Server error. Wait a moment and try again(Code:0x1103a0090012)

Hi, FrozenBlizzard. Thanks for notifying us about this concern. We're sorry you're encountering the same issues. Kindly try the following troubleshooting steps:
1. Check whether the DJI RC is connected to the network. Log out then log back into your DJI account and try updating again.
2. If it still fails, try updating the firmware through the DJI Assistant 2 (Consumer Drones Series).
Please keep us posted. Thank you.

DJI Tony Posted at 4-24 19:48
Hi, FrozenBlizzard. Thanks for notifying us about this concern. We're sorry you're encountering the same issues. Kindly try the following troubleshooting steps:
1. Check whether the DJI RC is connected to the network. Log out then log back into your DJI account and try updating again.
2. If it still fails, try updating the firmware through the DJI Assistant 2 (Consumer Drones Series).

I have the the same problem today, error code 0x1103a0090012 (Mini 3 Pro)
I can not update the AC firmware but OK with most update flying information
The problem is, although I am now in Japan, I can not find the Remote ID in my LCD-RC with my old AC firmware version (But I was told that my old version 01.00.0450 should be OK to see the Remote ID).
I have completed Japan DIPS application and is given the Remote ID already but I still can not find the Remote ID option in my LCD-RC. That's why I want to update the firmware. However I have no computer or notebook in Japan so that I can not use Dji Assistant 2, what can I do now?

acZephyr Posted at 4-25 07:58
I have the the same problem today, error code 0x1103a0090012 (Mini 3 Pro)
I can not update the AC firmware but OK with most update flying information
The problem is, although I am now in Japan, I can not find the Remote ID in my LCD-RC with my old AC firmware version (But I was told that my old version 01.00.0450 should be OK to see the Remote ID).

Hi, acZephyr. We're sorry for the inconvenience. Please ensure that the DJI RC is connected to the network. Try switching to other networks if possible. After that, log out then log back in to the app and try updating the firmware again. Please keep us posted. Thank you.

DJI Tony Posted at 4-24 19:48
Hi, FrozenBlizzard. Thanks for notifying us about this concern. We're sorry you're encountering the same issues. Kindly try the following troubleshooting steps:
1. Check whether the DJI RC is connected to the network. Log out then log back into your DJI account and try updating again.
2. If it still fails, try updating the firmware through the DJI Assistant 2 (Consumer Drones Series).

Hi, I am having the same issue. I'm connected to WiFi and tried to log out, it keeps telling me to connect to a network. I tried my phone as a hotspot and it said the same thing.

I tried updating the firmware from the DJI Assistant 2 application on my Mac and it will start to update but suddenly stop.

Please let me know if there is anything else I can try.

Fixed it. I hooked my Mac up to power so the screen wouldn't fall asleep. I was able to update my drone and the DJI RC

Check that you are logged into your DJI account on the controller. That was the problem with me. I had to log in first then it worked.

Perhaps the DJI servers will be overloaded today 04/28/2023 because many will be downloading the new firmware recently released ... In fact, I cannot update the firmware for either the Mavic 3 or the Mini 3 pro , both via wi-fi with the remote control and with DJI assistant 2 consumer

djiuser_KS69vkbMMesE Posted at 4-26 07:40
Hi, I am having the same issue. I'm connected to WiFi and tried to log out, it keeps telling me to connect to a network. I tried my phone as a hotspot and it said the same thing.

I tried updating the firmware from the DJI Assistant 2 application on my Mac and it will start to update but suddenly stop.

Thanks for the update. We're glad to know you have successfully updated it through the DJI Assistant 2 software. Please reach us back here should you have other concerns or inquiries. Thank you.

fans386bfcae Posted at 4-28 09:25
Perhaps the DJI servers will be overloaded today 04/28/2023 because many will be downloading the new firmware recently released ... In fact, I cannot update the firmware for either the Mavic 3 or the Mini 3 pro , both via wi-fi with the remote control and with DJI assistant 2 consumer

Hi there. Thanks for reaching out. Our engineers are now aware that some users are experiencing such concerns. Rest assured that necessary steps are being taken to resolve it. We ask for your continued understanding and support.

Hello the same problem after the last update. Tried assistant 2 but no success. Any help?
Thanks

Same problem here (mini 3 pro) after having tried all the advises.
Now with a new code: 0x115000200003

Same problem (Mini 3 Pro + RC + RC-N1) with following 2 error codes:
0x115000100001
0x1103a0090012

Same problem got my mavic mini pro 3 today and won't let me update just says server error havnt got a laptop to use assistant either not good enough

never ending same problem . do what ever you do doesn't work . I will return it and look for a reliable product .

I get the same error, and have retried many times

I have the same error on the Air2S, on App and DJI Assistant: Server Error or Timeout
A Download is not possible...

I have th e same Problem. Tried several times during last days  

It seems like someone has started their shift at DJI and fixed whatever has been going on. My M3P aircraft and RC are now both doing their FW updates wireless without any problem. I only have one device left to try, which is an RC-N1. I'll report back if it doesn't work

EDIT: It worked

My next try has done it. Mini 3 pro and RCI has been updated 10 minutes ago. Was not a speedy download but I‘m lucky it was succesful.

djiuser_x3dbTKhvoQHv Posted at 4-30 04:47
Hello the same problem after the last update. Tried assistant 2 but no success. Any help?
Thanks

We're sorry the issue remains. Please note that our engineers are already working to resolve this concern.   We ask for your continued understanding and patience.

Hello, DJI Pilots. We are sorry for the inconvenience. Kindly refer to post #34. We appreciate your understanding.

I'm having the same issue wuth my Air 2s error code 0X1103A0090012 I have had this issue for over two weeks and yes I've tried every suggestion on here none of them work.

Same issue here... I cannot update my M3P over WiFi of via DJI Assistant 2 - I get "updated failed" in DJIA2 and 0X1103A0090012 on the RC when trying to do it wirelessly... Tried everything in this thread, no joy ! Please help!

Same problem with mini2. I tried everything above.

Same problem here!!!! Error code 0x1103a0090012

Using Dji assistant 2 I have updated mini 3 pro and rc to the latest version v01.00.0600 (Mini 3 Pro) and v01.03.0100 (DJI RC). But, when I ckick "check firmware version" the error remain and it's always the same as before Error code 0x1103a0090012

As you suggested, I switched to another network, then logout and login to my dji account AND THE ERROR STILL REMAIN!!!!!

Please stop tell us useless solution and give us the right solution to this problem. Thanks

Hi all,

I am the next one - same Error Code 0x1103a0090012
Hope dji will find a way to help us asap.
My currend FW is 01.00.0450.