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DJI MINI 3 Pro
842 18 2023-2-28
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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Good morning, I'm attempting to find out why my mini 3 pro won't even fly 1 mile away from the home point. I'm using the RC Controller and the drone is fully updated 1.9.4. I'm flying in a very wide open area in Georgia with no obstructions. What could be the issue?
2023-2-28
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. May we know if you have tested at many different places but got the same results? Can we have a video to have a look?
2023-2-28
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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DJI Wanda Posted at 2-28 23:36
Hello, there. Sorry for your inconvenience. May we know if you have tested at many different places but got the same results? Can we have a video to have a look?

Thank u for your response Wanda. I have flown here several times and I have flown other places with the same results. The RC Controller states a weak signal, but everywhere. I'll look for a video.
2023-2-28
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DJI Wanda
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DJ Lennie P Posted at 2-28 23:55
Thank u for your response Wanda. I have flown here several times and I have flown other places with the same results. The RC Controller states a weak signal, but everywhere. I'll look for a video.

Thanks. We will wait for your reply.
2023-3-1
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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DJI Wanda Posted at 3-1 03:28
Thanks. We will wait for your reply.

Hello Wanda, I attempted to send you 2 zip files of the video flight, but when i attempted to send them to you by attaching the zip files i received a message stating that it was a server error. Is there another way to send these large files? also have you heard of my problem before with any other DJI mini 3 pro flyers with the DJI RC controller?
2023-3-2
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DJI Wanda
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DJ Lennie P Posted at 3-2 00:17
Hello Wanda, I attempted to send you 2 zip files of the video flight, but when i attempted to send them to you by attaching the zip files i received a message stating that it was a server error. Is there another way to send these large files? also have you heard of my problem before with any other DJI mini 3 pro flyers with the DJI RC controller?

You may upload the file to a Clould Drive and share the link with us.
2023-3-2
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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2 Videos from DJI Mini 3 Pro
https://share.icloud.com/photos/0afHohdgHZ_YUIXIpGvllqaaQ
2023-3-2
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PixelPro
lvl.4
Flight distance : 1205715 ft
United States
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This is a problem that many people have complained about. Unfortunately, its a problem with the drone design.
2023-3-3
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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PixelPro Posted at 3-3 13:18
This is a problem that many people have complained about. Unfortunately, its a problem with the drone design.

Is this something that is being worked on?

Also can it be fixed with an update?
2023-3-3
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PixelPro
lvl.4
Flight distance : 1205715 ft
United States
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DJ Lennie P Posted at 3-3 17:55
Is this something that is being worked on?

Also can it be fixed with an update?

Hope so,  but you can see they added front legs in the new mini 3 that house longer antennas. If the range really bothers you you should upgrade to the Mavic 3 classic. That is just my opinion.
2023-3-4
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fans2e80d3f7
lvl.1
Flight distance : 337982 ft
United States
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DJI Wanda Posted at 3-2 03:13
You may upload the file to a Clould Drive and share the link with us.

https://www.dropbox.com/s/0jruo0iytf7mviq/Produce.gif?dl=0

1080 30fps 1/60ss
2023-3-5
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DJI Wanda
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DJ Lennie P Posted at 3-2 03:59
2 Videos from DJI Mini 3 Pro
https://share.icloud.com/photos/0afHohdgHZ_YUIXIpGvllqaaQ

Do you have screen recordings? Or would you please tell me your DJI Account and which is the date of the two flights?
2023-3-6
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DJI Wanda
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fans2e80d3f7 Posted at 3-5 09:38
https://www.dropbox.com/s/0jruo0iytf7mviq/Produce.gif?dl=0

1080 30fps 1/60ss

Hello, there. May we know more information of your issue?
2023-3-6
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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DJI Wanda Posted at 3-6 04:07
Hello, there. May we know more information of your issue?

Hello, I gave you everything including videos of the flights. Is this in the process of being repaired through an update or something? DJI is advertising 10KM and I'm nowhere near that at under 1 mile. The date of the flight is February 7, 2023.
2023-3-6
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WTF Chuckk
New
United States
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Have you checked what the Max distance is set to?
2023-3-7
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
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WTF Chuckk Posted at 3-7 08:13
Have you checked what the Max distance is set to?

Yes Indeed!!!
2023-3-7
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
Offline

WTF Chuckk Posted at 3-7 08:13
Have you checked what the Max distance is set to?

Yes Indeed!!!
2023-3-7
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DJ Lennie P
lvl.1
Flight distance : 114646 ft
United States
Offline

WTF Chuckk Posted at 3-7 08:13
Have you checked what the Max distance is set to?

Maybe if your on the top of a mountainin Colorado, probably then.lol
2023-3-7
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DJI Wanda
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DJ Lennie P Posted at 3-6 04:35
Hello, I gave you everything including videos of the flights. Is this in the process of being repaired through an update or something? DJI is advertising 10KM and I'm nowhere near that at under 1 mile. The date of the flight is February 7, 2023.

Sorry for the late response. We checked your flight records and found that the Max Flight Altitude of recent flights is relatively low. Please ascend your aircraft to a higher altitude and make sure the remote controller gains the Optimal Transmission Zone. You can view the User Manual:
https://dl.djicdn.com/downloads/ ... _Manual_v1.4_en.pdf
In your video, there are many trees and they may block the signals. Please change to a place with less interference or move to an open field as well.
2023-3-8
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