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Samaung s23
5979 15 2023-3-1
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bzykac 2
lvl.2
Flight distance : 14800 ft
Australia
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I just upgraded my phone from Galaxy S9+ to Galaxy S23. Now both apps Dji Go for my drone and Dji Osmo Action for Osmo action stoped working, then when I uninstalled them, and trying to instal again they are not the any more in Store. Means they are not compatible with Galaxy S23.
Old phone I tradein back to Samsung.
Any chance to upgrade these apps for S23?
Thanks
2023-3-1
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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You need to install from the DJI Download centre - https://www.dji.com/uk/downloads
2023-3-2
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bzykac 2
lvl.2
Flight distance : 14800 ft
Australia
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Thank you.
Its working now.
I will try these on my tablet, as I always had problem to conect with USB cable.
But S23 is working.

Thank you
2023-3-2
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. We're glad that you already managed to isolate the issue that you experienced with the help of our fellow DJI Pilot. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.
2023-3-2
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Luiza Nunes
New

Brazil
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DJI Paladin Posted at 2023-3-2 20:50
Hi there. We're glad that you already managed to isolate the issue that you experienced with the help of our fellow DJI Pilot. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.

Estou precisando instalar o DJI Pilot no meu Samsung Galaxy S23. Estou indo pelo link do site, contudo o aplicativo não abre. Ele não sinaliza nenhum erro ao instalar e depois de instalado simplesmente não abre.
3-20 05:39
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DJI Paladin
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Flight distance : 318 ft

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Luiza Nunes Posted at 3-20 05:39
Estou precisando instalar o DJI Pilot no meu Samsung Galaxy S23. Estou indo pelo link do site, contudo o aplicativo não abre. Ele não sinaliza nenhum erro ao instalar e depois de instalado simplesmente não abre.

Hi there. We do apologize for the trouble. Can you please provide us with a screen recording or a short video showing the issue? You may upload the video via YouTube and send the link here. Please keep us posted.
3-22 03:36
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Toolcrib1970
lvl.1
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United States
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Saludos, actualmente tengo un Samsung S23 y compre un DJI Mini SE, DJI Fly no se contecta con mi telefono. Habra alguna forma de poderlo conectar? Gracias
5-22 05:48
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DJI Tony
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Toolcrib1970 Posted at 5-22 05:48
Saludos, actualmente tengo un Samsung S23 y compre un DJI Mini SE, DJI Fly no se contecta con mi telefono. Habra alguna forma de poderlo conectar? Gracias

Hi there. Sorry about the trouble. May we know if you're getting an error message? It would be better if you post a screenshot. Thank you.
5-23 02:23
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Nugget Forward
New

Canada
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DAFlys Posted at 2023-3-2 00:24
You need to install from the DJI Download centre - https://www.dji.com/uk/downloads

Hi.. Im new to this forum but i just bought a dji Mini 2 SE and i have a samsung SE 23 phone. I can't seem to get the app that will work for me. Any suggestions?

Thank you in advance
7-15 14:50
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djiuser_DtuVLAoHawcr
New

United Kingdom
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Hi, can I confirm the Samsung S23 is compatible for the DJI Mini 4K?

I have the Samsung Galaxy 10 Lite, which I can confirm isn't compatible. I have a Lenovo tablet which works for now, but the screen is too big to slot into the controller. Just want to make sure the S23 works before ordering a new phone. Thanks Tom
7-16 23:14
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_DtuVLAoHawcr Posted at 7-16 23:14
Hi, can I confirm the Samsung S23 is compatible for the DJI Mini 4K?

I have the Samsung Galaxy 10 Lite, which I can confirm isn't compatible. I have a Lenovo tablet which works for now, but the screen is too big to slot into the controller. Just want to make sure the S23 works before ordering a new phone. Thanks Tom
Hi there,
thank you for reaching out.

Just a friendly reminder that DJI recommends using a recommended mobile device when flying your DJI Mini 4K for compatibility and reliability purposes. Rest assured that our relevant department is continuously testing multiple and new devices to be added to the said list in the future.

Here is the compatibility list of DJI Fly for you to check:
https://www.dji.com/uk/downloads/djiapp/dji-fly

Thank you for your support and understanding.
7-17 21:50
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DJI Diana
Administrator
Flight distance : 2408 ft

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Nugget Forward Posted at 7-15 14:50
Hi.. Im new to this forum but i just bought a dji Mini 2 SE and i have a samsung SE 23 phone. I can't seem to get the app that will work for me. Any suggestions?

Thank you in advance

Hi there,
thank you for reaching out.

For the list of compatible devices that can run the DJI Fly app, you may click the link below. Should you have other inquiries or concerns, feel free to contact us. Thank you for your valued support.

https://www.dji.com/ca/downloads/djiapp/dji-fly
7-17 21:53
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Leos Strnadek
New

Czechia
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Hi
Failing to install Dji fly on Samsung S23. Any advice?
7-27 02:20
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DJI Diana
Administrator
Flight distance : 2408 ft

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Leos Strnadek Posted at 7-27 02:20
Hi
Failing to install Dji fly on Samsung S23. Any advice?

Hi there,
thank you for reaching out.

Could you please let us know if you are receiving an error message? Download DJI Fly app on our official website through the link below:

https://www.dji.com/cz/downloads/djiapp/dji-fly

Looking forward to your response. Thank you.
7-28 01:51
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Gamaliel DÍAZ
New

Mexico
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Hi there,

I tried to install the fly app for my new dji mini 3 in my Samsung s23 device, however, at the final, it fails, a message appears "The app was blocked due to is not safety" could you help us?
8-25 06:47
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DJI Diana
Administrator
Flight distance : 2408 ft

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Gamaliel DÍAZ Posted at 8-25 06:47
Hi there,

I tried to install the fly app for my new dji mini 3 in my Samsung s23 device, however, at the final, it fails, a message appears "The app was blocked due to is not safety" could you help us?

Hi there,
thank you for reaching out.

I apologize for the delayed response. To address your concern, please follow the outlined steps below:

1. Download the latest version of the DJI Fly app from the DJI official website here instead of from Google Play.

2. Please follow this path to turn off Google Play Protect options and test again: Google Play — Profile — Play Protect — Setting — Turn off below two options below — Re-install App and test again.

Please inform us when the issue will be resolved. Thank you.
9-3 03:37
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