what do I send back the issue is with the gimble

the controller works ok no issues

and do I send a battery

also do i have to send it back in the origenal box

Hello, there. We're sorry to hear about the problem with your aircraft. Usually, you will receive an instruction on how to send the unit back via email after creating a case. However, you may ship the aircraft alone without a remote controller, battery, and other accessories. Also, please use any box that will secure your package during transportation. I hope this answers your query. Should you have further concerns, kindly keep us posted. We thank you for your support.

thank you for your quick reply

moorslope Posted at 3-4 00:10
thank you for your quick reply

You're welcome. Stay safe always and thank you for choosing DJI.