Refresh +
759 3 2023-3-4
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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I send my P4 V2.0 (11U3J5S002L394) video verification to DJI on 2/27/2023 it passed, per letter dated 2/28/2023 from Ajay with DJI (#4883506 request #) they said that I was approved for Refresh+ even though I had passed the window for renewing after Refresh ended, but before I could sign up (72hrs window) I  found that I got a gimbal overload error so I send it in to DJI to (CAS-12015787-H0B8K9) get it fixed, per letter (dated 3/04/2023) from DJI repair the A/C had no problems, I was hopping that I could still get the refresh+ that was offed early, DJI has not shipped A/C back you still have it.
THANKS


2023-3-4
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, after you receive the drone, you can continue to contact our care team djicare@dji.com and tell them about the current situation for further assistance.
2023-3-4
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

When will my CAS-12015787-H0B8K9 be shipped? Still waiting for a update from care team djicare@dji.com on Refresh+
2023-3-8
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

Got update on refresh+, but no update on shipping A/C back.
Thanks Again
2023-3-9
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