Asking if my mini 2 can or cankot claim warranty
462 6 2023-3-8
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djiuser_h23r8wbWlvq6
lvl.1
Flight distance : 59744 ft
Malaysia
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Hi

My mini 2 have signal problem (auto and 5.8ghz only)

But my mini  2 had dent caused by wearing propeller guard

And have a blade dent

Can this caused my warranty void?

Sorry for my bad ENG
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2023-3-8
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DJI Wanda
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Hello, there. Sorry for the inconvenience.
The detailed warranty terms can be viewed here:
https://www.dji.com/service/policy?site=brandsite&from=footer
You may refer to this Part: What This After-Sales Policy Does NOT Cover
The official result will be given after our service center inspects your aircraft.
Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors will not be covered under warranty services.
2023-3-9
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djiuser_h23r8wbWlvq6
lvl.1
Flight distance : 59744 ft
Malaysia
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If it's based on the picture.....

Can I claim the warranty?

My mini 2 never had a crash

I worry if i send this aircraft to claim tha warranty, the service center not accepted.

I asking this because my seller need to send my aircraft to china for claiming the warranty.... It took a long time to get there

Sorry for my bad eng

2023-3-9
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DJI Wanda
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djiuser_h23r8wbWlvq6 Posted at 3-9 00:09
If it's based on the picture.....

Can I claim the warranty?

We will determine whether it is a warranty claim with the assistance of data analysis. If you have any questions at that time, please contact us.
2023-3-9
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djiuser_h23r8wbWlvq6
lvl.1
Flight distance : 59744 ft
Malaysia
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DJI Wanda Posted at 3-9 02:21
We will determine whether it is a warranty claim with the assistance of data analysis. If you have any questions at that time, please contact us.

Ohh ok thank you
2023-3-9
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DJI Wanda
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You are most welcome.
2023-3-9
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Jake. A
Second Officer
Flight distance : 1205715 ft
United States
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well if you used 3rd party prop Gards then it would
2023-3-9
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