I have tried to download and install the Virtual Flight simulator (1.4.0) on my Android 13 (google pixel 7 pro). It shows me an error message, and I figure that my device is too updated for the app.... That's absurd.
Any chance of update for make this model compatible with the app??

Hi there. Thanks for reaching out, and we're sorry for the inconvenience. May we ask for a screenshot of the error message for further checking? We'll be waiting for your update. Thank you.

Here it goes all screens of the installation. Sorry, it's in Portuguese..... It says "as your device is not compatible, the app won't be installed".

Thanks.

DJI Tony Posted at 3-10 21:52
Hi there. Thanks for reaching out, and we're sorry for the inconvenience. May we ask for a screenshot of the error message for further checking? We'll be waiting for your update. Thank you.

Any clue??

fans0e0f5011 Posted at 3-12 18:47
Any clue??

Thanks for sharing the screenshots. Here are some troubleshooting steps you may perform:
1. Go to Settings>Apps. Clear cache for Google Play Services and Google Play Store.
2. Disable Google Play Protect. Open Google Play Store>Profile (the upper right corner)>Play Protect>Setting icon>Disable/Turn off two options on the play protect page. Restart the mobile device.
3. Check for phone software updates.
4. Go to Settings>APP&Notification>Special APP access>Install unknown Apps>Select the browser you'll use to download the app (like Google Chrome)>Enable the "Allow from this source" option.
If it still fails, we're afraid you may consider using a compatible mobile device. You may check the list of compatible devices in this link. We appreciate your cooperation.

So, this can't run on the most vanilla version of Android running on a well spec'd up to date phone.
Great work DJI .

Hello I have tried to install on my pixel 7 pro and it still won't work

djiuser_2GajmxQb5QQ5 Posted at 5-1 23:30
Hello I have tried to install on my pixel 7 pro and it still won't work

我也無法在我的Pixel7上面安裝此軟體
錯誤跟上面說的一樣

The flight simulator app doesn't support 64-bit only phones like the Pixel 7 Pro.

It won't install on my Pixel 7 Pro either. Even after allowing access. It says it can't be installed.
Any options DJI ?

I have the exact same problem on Google Pixel 7 pro as well.

Same with Pixel 7 Pro. Can't install. Disappointed

Also can't install it on my Pixel 7 Pro. Surprised they don't support it!

Same problem here

Same problem. Can't install. Very disappointed

Same issue. Freekin 2 GB download and then install fail. Weak sauce

Same for my Pixel 7

fansb7bbe6b0 Posted at 11-21 13:29
Same for my Pixel 7

Hello. It has been confirmed that your Pixel 7 is not currently compatible. It can be preliminarily determined that the issue is caused by a compatibility error. Since there are many device models awaiting testing, this issue cannot be resolved in the short term. It is recommended that you use the app with one of the supported mobile device models listed on the DJI official website in order to use the app. We apologize for the inconvenience. Thank you for your understanding and support.

This is extremely poor

I tried it with 4 different android phones now. No success. Even enabling the developer mode did not do the trick. By when can we expect a new build? Creating an apk that supports arm 64 devices should not take more than a few hours.

Still same problem here with pixel 7 pro. Any updates regarding compatibility?

Hmm, so basically DJI Virtual Flight isn't going to work on any of the modern Android 64-bit phones? That's pretty sad. Oh, and I have the Avata btw, so even more sad since the virtual flying with the goggles would be so useful.

DJI Tony Posted at 2023-11-22 00:11
Hello. It has been confirmed that your Pixel 7 is not currently compatible. It can be preliminarily determined that the issue is caused by a compatibility error. Since there are many device models awaiting testing, this issue cannot be resolved in the short term. It is recommended that you use the app with one of the supported mobile device models listed on the DJI official website in order to use the app. We apologize for the inconvenience. Thank you for your understanding and support.

Hi any luck, I'm having trouble with my A7 pixel with pov been offered an pixel 7

djiuser_bQs76AP19KrK Posted at 1-7 17:46
Hi any luck, I'm having trouble with my A7 pixel with pov been offered an pixel 7

Hello there. No update as of the moment. May I know what trouble are you experiencing?

This issue does also happen on the Pixel 6.

I am experiencing the exact same problem. Any solution?

djiuser_JgjzyUpRNvsH Posted at 2-8 05:54
I am experiencing the exact same problem. Any solution?

Hi there. Thank you for reaching out. Can you please confirm what specific mobile device are you using? Please provide us the error message so we can check it further. Please keep us posted.

Same problem, with my Google Pixel 8 pro....

Same problem with Pixel fold

Same Problem with Pixel 7 Pro.

Same problem on Pixel 7A

user_name123 Posted at 3-8 19:11
Same problem on Pixel 7A

Hello, have a New try, dji jas release thé version 1.4.2,

Testing in few minutes... Will update you for pixel 7

No chance... Still fails...

djiuser_lSQQJE6V819a Posted at 3-12 16:18
Hello, have a New try, dji jas release thé version 1.4.2,

Testing in few minutes... Will update you for pixel 7

Hello there. Sorry about the trouble. If I may ask, are you getting any error messages when trying to install the app? Thank you.

Can't install the app on my pixel 7.
Wow. This is really disappointing.

Erius Posted at 3-22 09:13
Can't install the app on my pixel 7.
Wow. This is really disappointing.

Hi there. Thank you for reaching out and we do apologize for the trouble. Kindly use a compatible device that is listed on our website to avoid any issues. You may refer to the link below to check the list. We appreciate your understanding.

https://www.dji.com/downloads/djiapp/dji-virtual-flight

Any updates on this? I have the pixel 8 pro and I'm getting the same error message. Unreal....