GPS issue
1369 3 2023-3-12
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djiuser_8PX3NAhbVXio
lvl.1
Flight distance : 276 ft
Sweden
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Hello there!
I'm a bit of a noob when it comes to drones, so it is very possible that I'm doing something wrong.

I bought a mini 3 pro recently and when I was setting it up at home, I noticed I was having some issues with GPS. I assumed this was because I was inside and decided to take it out for a fly.

Outside I kept having the same problems. Because I am a noob, and from a small town, I thought to myself that it could be an issue with the network not being strong enough in that area (?)

Fastforward to now, I came to Sweden, and decided to try to fly it again. Again, same issue. GPS errors and what not. Now I'm thinking this might be an issue with the drone itself which would be a pain.

I'll post the screenshot I took from the DJI app showing the errors. Maybe someone here will be able to give me some more tips on how to solve this. Anyway, thanks so much for your help guys! much appreciated






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2023-3-12
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Hi,

Try to do a firmware update or refresh with DJI assistant.  
https://dl.djicdn.com/downloads/dji_assistant/20230209/DJI+Assistant+2(Consumer+Drones+Series)+2.1.16.exe


If that doesn't work, sending it in for repair is safer.
2023-3-12
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DJI Gamora
Administrator

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Hi, djiuser_8PX3NAhbVXio. Thank you for reaching out. We're sorry for the unpleasant experience. Based on the error codes there was no GPS signature information is detected, I'm afraid that you may consider sending the unit in for a proper diagnosis You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment. Your kind understanding is appreciated and thank you for your continued support.
2023-3-12
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HowFixIT
lvl.2
Flight distance : 393435 ft
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Canada
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This video tutorial on how to replace the GPS module may help you.
https://www.youtube.com/watch?v=PIHM_n-ahlw
4-22 09:37
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