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Flight dater from old email/ profile image
500 2 2023-3-17
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Washview photog
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United Kingdom
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Good morning
I've had my old email hacked and set up a new email account but cannot get flight data from it to the new email. Also now I've set up a new email I cannot get a profile picture to save
Need help I had 72 flights
Many thanks
Steve
2023-3-17
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DJI Tony
Administrator

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Hi, Washview photog. Thanks for reaching out. We're sorry you're experiencing such concerns. We will forward this to our designated team for confirmation. We'll keep you updated.
2023-3-17
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DJI Tony
Administrator

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Hi, Steve. Thanks for your patience. We were able to confirm the details with our designated team. We regret to inform you that you cannot sync the flight records from the old account to your new one as they are two completely different accounts. Your new DJI account will be recording your new flights. And about the difficulties saving the profile photo, we're sorry that our servers recently did an update. Can you please reattempt and see if it works now? We'll be waiting for your update. Thank you.
2023-3-19
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