HELP!!! Drone has gone missing!!
407 2 2023-3-21
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fansf95a311e
lvl.1
United Kingdom
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Hello

I need help. Had a DJI mini 2 for about 2 weeks now.

Today it decided to break connection and is now completely missing, seems like a fault to me.

Can not reconnect or do anything..

Any advice??
Thanks
2023-3-21
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DJI Susan
Administrator
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Hi, we feel sorry to read about the issue you encountered. Could you please explain the situation a little bit? If the drone is lost, please report a flyaway case in our system, we will help you further.
Please fill out the information here https://repair.dji.com/repair/flyaway-apply or contact our support at http://www.dji.com/support to start a case.
If the drone is not lost, the issue is that the drone can not be connected to the controller, please try to relink the drone and controller. Please keep us updated.
2023-3-21
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
  • >>>
United States
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Your recorded flight data might help find the cause of the incident and perhaps even point to a likely search location.

To get to your flight data, go to: https://www.phantomhelp.com/LogViewer/Upload/
... where you'll find instructions to upload the data to that site and it will give a report.

For help interpreting the data you can post a link for the report here.  Or just post the .txt file.
2023-3-22
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