DJI Paladin
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Hi Gergg. Thank you for reaching out. If you purchased a secondhand/used DJI Mini 3 Pro, the aircraft is bounded to the account of the previous owner. To remove the aircraft from the account, there is no need to connect the aircraft to the DJI Fly app but the bound account can only operate this function. Therefore, we strongly recommend you contact the previous owner to remove the said drone from his/her account. Factory reset and updating the firmware will not work on unbinding the account to the previous owner. Hope this helps. Thank you for your understanding and support. |
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