MAVIC Pro controller Issue
262 7 2023-3-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
FRANCO CHEW
lvl.1

Malaysia
Offline

Dear DJI Team,
I try charge the controller with two different DJI battery charges & standard USB charges but it fell to charges. A few time trials, the controller monitor appear charging status " " Starting from 0% " for 2 seconds then it turns to screen "BAT 0 PCT". Last attend to the controller monitor info appeared in " Charging 0% " status. after few minute controller monitor still  " Charging 0% "
2023-3-25
Use props
DJI Wanda
Administrator
Online

Hello, there. Sorry to hear that. First, we will like to confirm which remote controller you are having issue now?
2023-3-25
Use props
FRANCO CHEW
lvl.1

Malaysia
Offline

DJI Mavic Pro 2. RC1A controller
2023-3-26
Use props
FRANCO CHEW
lvl.1

Malaysia
Offline

2023-3-26
Use props
FRANCO CHEW
lvl.1

Malaysia
Offline

2023-3-26
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline


Thanks for the information provided. If possible, please test it with another charger and cable and charge it for a few hours to see if it works. If still have no luck, you can submit a case through the link below and send it back for diagnosis and repair. http://www.dji.com/support
2023-3-27
Use props
FRANCO CHEW
lvl.1

Malaysia
Offline

Tested with different charges or USB. still same ? is it a battery issue?
2023-3-27
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

FRANCO CHEW Posted at 3-27 01:00
Tested with different charges or USB. still same ? is it a battery issue?

Sorry that we are unable to judge the cause remotely. In this case, please send it back for further diagnosis.  After the damage assessment, our team will send you an email with the assessment result.
2023-3-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules