DJI drone motherboards self-destructing after 6 months of inactivity
486 4 2023-3-28
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Matrix64
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DJI Support,
I heard from an extremely reliable source (Dave Paulides) that the DJI drone motherboards will (fry) themselves after 6 months of inactivity. Is this really true? This was told to him by a certified DJI technician in Denver, CO. when he took his mid-level drone in to find out why it wouldn't start. Dave is a very well-known filmmaker and used it once and then stored it back in its box until he needed it again. The technician asked when was the last time he used the drone. Dave of course said about 7 months or so. The technician told him that was the problem and specified, if you don't use these over a 6 month period, there is a function inside the motherboard that will (fry it) and that it would need a new motherboard which at that time was about 75% of the cost of a new drone.

You can watch and listen to his dis-satisfaction remarks on his video here https://www.youtube.com/watch?v=8Q2Wp-xigoI&t=1712s at markers 28:28 to 30:21
I think all DJI drone users deserve to know if this is indeed currently the case, or was the case at one time but is no longer.

I look forward to your response.
2023-3-28
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DJI Wanda
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Hello, there. Thanks for the feedback. As far as we know, there is no forceful says or theory that motherboards will (fry) themselves after 6 months of inactivity. We will watch his video and learn about his case first.
2023-3-28
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Matrix64
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United States
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DJI Wanda Posted at 3-28 17:46
Hello, there. Thanks for the feedback. As far as we know, there is no forceful says or theory that motherboards will (fry) themselves after 6 months of inactivity. We noticed this video now and we will communicate with the Youtuber and learn about his case first.

Hello, thanks for reaching out so quickly. Please open the link below and read about who Dave Paulides is. His credibility is impeccable.

https://en.m.wikipedia.org/wiki/David_Paulides

Here is his Contact Information:
CanAmmissing@yahoo.com
NABS LLC-Owner
2130 9th st West #340
Columbia Falls MT
5991

I will be very interested in the information you discover.
2023-3-28
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DJI Wanda
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Matrix64 Posted at 3-28 18:00
Hello, thanks for reaching out so quickly. Please open the link below and read about who Dave Paulides is. His credibility is impeccable.

https://en.m.wikipedia.org/wiki/David_Paulides

We watched his video and confirmed with our engineers again about this information and were told that this information is false.
We recommend users contact our support through official channels.
Here is the link: https://www.dji.com/support?from=store_homepage
We will provide scientific and professional answers for our users.
2023-3-28
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Matrix64
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United States
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DJI Wanda Posted at 3-28 23:09
We watched his video and confirmed with our engineers again about this information and were told that this information is false.
We recommend users contact our support through official channels.
Here is the link: https://www.dji.com/support?from=store_homepage
Thank you again for confirming the false comment by your Denver, CO. technician to Mr. Paulides.

I hope DJI plans on looking into exactly who told Mr. Paulides that nonsense and taking appropriate measures to ensure it doesn’t get repeated because as it stands now, Mr. Paulides is under a different impression and his 412k subscribers (just like me) who watch his videos are going to pay very close attention to what he said about his DJI experience and what he was told. That of course means DJI could see some potential negative impacts unless you reach out to Mr. Paulides and convince him he was told misinformation and request him to issue a correction to his followers.
2023-3-29
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