When I turn the Air 2S on, The gimbal rotates as if trying to calibrate itself. Then I get a GIMBAL STUCK error in the app.

I have blown out the gimbal with compressed air and rotated it in all directions. There is no resistance - it turns fine on every axis and there is no visible debris.

I have tried to calibrate the gimbal in the app, but it fails at 10%.


The drone is two years old and I have never encountered this problem before. Does anyone know how to fix this? Thank you.

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Since you already maximize all the possible troubleshooting steps that could possibly rectify the issue, but still the issue persists. I'm afraid that you may consider sending the unit in for a proper diagnosis. You may submit a ticket case at https://repair.dji.com/repair/index . Thank you for your understanding and support.