DJI Gamora
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Hi, Hasi. Thank you for reaching out. Please try the following troubleshooting steps below:
1. It is recommended to either increase the exposure time by using an ND filter or shrinking the lens aperture, or reducing the flight attitude angle to get a better picture effect.
2. Check whether the gimbal is released from the limit buckle. If not, calibrate the gimbal and IMU in the DJI Fly app, and then check whether the issue still exists.
3. If the video with rippling effects is a cached video from the app, confirm whether the original video on the microSD card is normal or not. If yes, the issue is related to the image transmission signal:
a. The mobile device has insufficient processing capability.
b. There was large signal interference.
4. If the rippling effects also occur in the original video:
a. Check whether this issue still exists when using the internal storage to shoot videos. If so, proceed to the troubleshooting steps below.
b. Calibrate the gimbal.
c. Check whether the firmware is the latest version.
5. If none of the above measures can fix this issue please send it in for repair. You may contact DJI support at https://www.dji.com/support so that they can provide information on how you can send it in. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. Your kind understanding is appreciated and thank you for your continued support. |
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