I need specific instructions with diagrams on how to install firmware into my new RC Motion 2. I can not connect to my Avata and was told by tech support that I needed to download the firmware. Why was this not done by the factory and why were instructions not included with the controller?

Hello, there. We are sorry for the inconvenience. You can download the DJI Assistant 2 to upgrade the RC Motion 2 :https://www.dji.com/be/downloads/products/goggles-integra The instruction for RC Motion 2 is here: https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf