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542 3 2023-4-5
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Rfern
First Officer
Flight distance : 482805 ft
United States
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Is there a way to unbind my drone from the DJI Go 4 APP before I sell it. I see no option for it on the app. Thanks in advance
2023-4-5
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. Can you please confirm if you are referring to the DJI Air 2s or the DJI Mavic Air? Please let us know so we can provide you an accurate resolution. Thank you.
2023-4-5
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Rfern
First Officer
Flight distance : 482805 ft
United States
Offline

DJI Paladin Posted at 4-5 17:39
Hi there. Thank you for reaching out. Can you please confirm if you are referring to the DJI Air 2s or the DJI Mavic Air? Please let us know so we can provide you an accurate resolution. Thank you.

It is the Mavic Air
2023-4-6
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DJI Paladin
Administrator
Flight distance : 318 ft

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Rfern Posted at 4-6 03:07
It is the Mavic Air

Thank you for your response. The DJI DJI Mavic Air (first gen) does not support binding/unbinding and the  DJI Go 4 app does not support this function. The new owner of your DJI Mavic Air can simply download the DJI Go 4 app on his/her mobile device then connect all the components and they can now use the unit as normal. If you experience any issues, please feel free to contact us. Thank you for your valued support.
2023-4-6
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