Mini 3 Pro - No HQ mode
1357 8 2023-4-9
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LT56-DV
lvl.2
Flight distance : 594521 ft
United States
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(Firmware is up to date)

I am having a hard time figuring out why HQ mode on my drone now is so elusive.

Set codec to x265 at home while connnected to my computer and realized I could see HQ

Go out and run a flight -- no matter what I selected, auto, pro, x265 - mp4 or mov and back -- through the menu or from the bottom quick access camera settings. 24-30HQ mode would not come on. I had to give up and just fly without it.

What gives? I saw some comments out there where some could get it to work by toggling x265 while others commented they just don't see it anymore. (it also doesn't matter if I have sd card or internal card just don't work)
2023-4-9
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DJI Tony
Administrator

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Hi, LT56-DV. Thanks for reaching out, and apologies for the inconvenience. We will forward your concern to our team for confirmation. Thanks for your understanding.
2023-4-9
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DJI Tony
Administrator

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Thanks for your patience. We just received an update from our related team. It has been confirmed that this is an app display issue. Please rest assured that the DJI Engineers have been informed and this is expected to be optimized in the future updates. In the meantime, you may select a frame rate below 30 fps. Or, use an Android phone. We're sorry for the inconvenience, and thanks for your understanding.
2023-4-10
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djiuser_4zwB0VNlbDE4
New
Flight distance : 2054 ft

United Kingdom
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Is this still the case? I just bought mini 3 because of the HDR and I can’t see the HQ next to 30fps…
2023-4-26
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LT56-DV
lvl.2
Flight distance : 594521 ft
United States
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I don’t have an android phone to use but here’s to hoping the firmware/software is updated soon.
2023-4-26
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djiuser_4zwB0VNlbDE4
New
Flight distance : 2054 ft

United Kingdom
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I’m actually using mini 3 with RC-N1 and iPhone.
2023-4-26
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djiuser_4zwB0VNlbDE4
New
Flight distance : 2054 ft

United Kingdom
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The HQ tag is back now with iOS DJI fly v1.10.10
2023-4-27
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Geo_Drone
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
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djiuser_4zwB0VNlbDE4 Posted at 4-26 15:54
Is this still the case? I just bought mini 3 because of the HDR and I can’t see the HQ next to 30fps…

Really?
What HDR? ))))))))))
2023-4-28
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LT56-DV
lvl.2
Flight distance : 594521 ft
United States
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Its fixed for me thank you DJI
2023-5-21
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