djiuser_6x6ckoRPTD5T
lvl.1
United States
Offline
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DJI Tony Posted at 4-9 23:06
Hi there. Thanks for reaching out, and we're sorry for the inconvenience. Can you try if you can slide down the screen to access Settings? If yes, please proceed and Factory Reset the action camera. Also, you may try updating the firmware of the camera. Please download the firmware package from the DJI website and copy it to the microSD card and insert to the camera. Please keep us updated on the results. Thank you.
Hi it has the latest update… the screen does not slide up or down it’s just blank |
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