We have an Air 2S that's been having some weird gimbal issues. When the drone is powered up the gimbal goes through its tilting and flipping calibration actions but then hangs there limply and doesn't respond to controller inputs and won't calibrate through the app either when the drone is actually powered up. I've checked all the connections for the gimbal internally and everything seems connected. Is it likely that one of the flex cables has failed but only in so far as that it won't allow inputs from the controller. Any advice would be really appreciated. Cheers

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm if the unit experience a hard landing before? Could you please provide us with a video showing the issue so we can check it here on our end? Please keep us posted. Thank you.