I have recently purchased Mavic 3 classic and find that when shooting raw (DNG) stills I have blue, red, green and purple horzontal lines in the photo. I have attached an exported jpg from iPhotos.

Did not have problem like this with Air2s

I have seen that before. It is most likely an issue with the RAW-converter you are using.

ArcticPhoto Posted at 4-11 11:26
I have seen that before. It is most likely an issue with the RAW-converter you are using.

I wondered about that. I have an older MacBook Pro and it seems to struggle with my raw files from my Nikon Z6II. I the iPhoto package that came with the laptop. But never noticed problem with Air2S

Can you try another RAW-converter? Or you could upload an unprocessed file to dropbox or Googledrive for us to check.

ArcticPhoto Posted at 4-11 11:58
Can you try another RAW-converter? Or you could upload an unprocessed file to dropbox or Googledrive for us to check.

I think it is the Mac iPhoto that is causing problems. When I download and view on my RC Pro controller  it looks fine. I don't have any other raw converters at this time. What would you recommend?

barker_homeme.com Posted at 4-11 12:24
I think it is the Mac iPhoto that is causing problems. When I download and view on my RC Pro controller  it looks fine. I don't have any other raw converters at this time. What would you recommend?

here is a file on google drive.
https://drive.google.com/file/d/ ... hn/view?usp=sharing

I am signing off now. Will check in am. Thanks for offering to assist.

barker_homeme.com Posted at 4-11 12:26
here is a file on google drive.
https://drive.google.com/file/d/ ... hn/view?usp=sharing

I did not have access to download it. But I am sure the problem with your raw files is because of the raw converter you are using.

barker_homeme.com Posted at 4-11 12:24
I think it is the Mac iPhoto that is causing problems. When I download and view on my RC Pro controller  it looks fine. I don't have any other raw converters at this time. What would you recommend?

That's what it is.
This has been reported a number of times lately.
There is nothing wrong with your image files.

barker_homeme.com Posted at 4-11 12:24
I think it is the Mac iPhoto that is causing problems. When I download and view on my RC Pro controller  it looks fine. I don't have any other raw converters at this time. What would you recommend?

Hello, there. Sorry for the inconvenience. May we know your MacOS?

DJI Wanda Posted at 4-12 00:21
Hello, there. Sorry for the inconvenience. May we know your MacOS?

Yes I will send when i get home tonight.

barker_homeme.com Posted at 4-12 00:28
Yes I will send when i get home tonight.

Understand. We will wait.

DJI Wanda Posted at 4-12 04:08
Understand. We will wait.

I have a MacBook Pro (2019). It runs with macOS Ventura Version 13.3.1

barker_homeme.com Posted at 4-12 11:43
I have a MacBook Pro (2019). It runs with macOS Ventura Version 13.3.1

I gave you the answer above.
It's a problem with the latest version of the Apple software you are previewing the files with.
There is no problem with your actual files.
There are multiple threads about this in the last week.

barker_homeme.com Posted at 4-12 11:43
I have a MacBook Pro (2019). It runs with macOS Ventura Version 13.3.1

Thank you for your reply. As the member said below. we have reported this issue to the DJI engineers. It occurs when previewing DNG photos after the macOS/iOS system version has been updated. The DJI engineers are actively communicating with Apple Inc. to seek a solution. We recommend viewing or editing the original footage with Photoshop or Lightroom temporarily. We apologize for the inconvenience. Thank you for your understanding and support.

This is a problem caused by an update to the Apple OS, version 13.3. Apple is aware of it, but no date on a fix. As noted by another user, your images are fine. They render properly in any Adobe app and Luminar Neo for example, because they do not use the Apple SDK for displaying raw files.

Hopefully Apple will fix it soon. iOS has the same problem.

This happens to Windows computers as well. The problem is with the software you convert or open the image. That's why I ...don't use it if it is not needed for professional purposes When I am using the drone for hobby not detailing the things so much