The vertical descent control on my P4 Pro Adv V2 is very slow during normal operation and is uncontrollable during the automatic RTH when the battery gets below a certain point.  Instead of descending when toggled, sometimes it ascends to great height, then plunges toward the ground.  One time on the descent plunge the rotors stopped altogether and it hit hard.

Hello, there. Sorry for the inconvenience. May we know if you sent it back for further diagnosis because we saw you mentioned once the aircraft hit hard on the ground.

DJI Wanda Posted at 4-12 20:21
Hello, there. Sorry for the inconvenience. May we know if you sent it back for further diagnosis because we saw you mentioned once the aircraft hit hard on the ground.

Can I still send it back for service?

mark dwiggins Posted at 4-13 18:00
Can I still send it back for service?

Hi, mark dwiggins.
For your problem, you can send us your drone for further checking, here is the link to open a repair case: https://repair.dji.com/us/repair/index