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Mavic 3 Aircraft Firmware server error
508 5 2023-4-15
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MichaelG2022
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United States
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I've seen many related posts.  Can someone from DJI let me know where this issue currently stands and / or provide me detail steps (for a non techie) to resolve?  I tried to download the assistant software to my iMac and I can't because "the developer cannot be identified".  Thank you
2023-4-15
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DJI Gamora
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Hi, MichaelG2022. Thank you for reaching out and we're sorry that you're going through these difficulties. We would like more information about the issue to assist you further. What kind of RC do you have? Did you receive any error codes aside from the server error message? Can you please provide a screenshot of the error? For the DJI Assistant 2, which version are you trying to install, and what MacOS do you have? We will wait for your reply. Thank you.
2023-4-15
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MichaelG2022
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United States
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DJI Gamora Posted at 4-15 18:53
Hi, MichaelG2022. Thank you for reaching out and we're sorry that you're going through these difficulties. We would like more information about the issue to assist you further. What kind of RC do you have? Did you receive any error codes aside from the server error message? Can you please provide a screenshot of the error? For the DJI Assistant 2, which version are you trying to install, and what MacOS do you have? We will wait for your reply. Thank you.

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2023-4-26
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MichaelG2022
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These are photos of the current error message (timed out).  Previous error messages indicated that the server could not be found.

I also attached photos of my remote controller as requested
2023-4-26
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MichaelG2022
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United States
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MichaelG2022 Posted at 4-26 09:19
These are photos of the current error message (timed out).  Previous error messages indicated that the server could not be found.

I also attached photos of my remote controller as requested

Here is information about my IMac.  I am attempting to download the DJI assistant 2 for Mavic which is in the DJI website
CDF1EF63-DA15-40EB-8417-6D9405210E2B.jpeg
2023-4-26
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MichaelG2022
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United States
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Can you also let me know if I am using the most up to date aircraft and RC firmware?  Thank you
2023-4-26
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