[size=14.000001px]When shooting in vertical mode with my DJI Mini 3 Pro, the histogram is no longer readable, everything is super close to zero, as shown in following picture:



No peaks are shown for highlights, although an area is overexposed as shown by zebra pattern.

Has anyone experienced this? Support told me I should reset my controller, but doesn't seem a solution to me, and I fear I would just waste my time. Before trying that I'd like to hear some others' experiences.

My firmware version:

Hi, solitone. Thanks for reaching out, and apologies for the inconvenience. Please refer to the following troubleshooting steps:
1. Ensure that the DJI Fly app is the latest version.
2. Try a different location to check if the histogram is dynamically changing.
3. Please try using a different mobile phone to cross-test.
Please keep us updated. Thank you.

DJI Tony Posted at 4-18 00:11
Hi, solitone. Thanks for reaching out, and apologies for the inconvenience. Please refer to the following troubleshooting steps:
1. Ensure that the DJI Fly app is the latest version.
2. Try a different location to check if the histogram is dynamically changing.

1. Yes, it is the latest version (see 2nd snapshot attached in my original post).
2. The histogram is always flat irrespective of the light in the scene. By contrast, when shooting horizontal the histogram is correct.
3. I am using the app pre-installed on the DJI RC, so no phone is involved.

I noticed this issue too...nothing to do with the firmware it seems to be a bug.

primeshooter Posted at 4-18 02:13
I noticed this issue too...nothing to do with the firmware it seems to be a bug.

Did you try and reset the RC? Personally I don't believe it would make any change, but just to know, and give a reply to DJI Support.

fansac3fd2ab Posted at 4-18 01:58
1. Yes, it is the latest version (see 2nd snapshot attached in my original post).
2. The histogram is always flat irrespective of the light in the scene. By contrast, when shooting horizontal the histogram is correct.
3. I am using the app pre-installed on the DJI RC, so no phone is involved.

Thanks for the update. We'll be sending you a PM to gather more details for further investigation. Kindly check your inbox whenever you're available. Thank you.

DJI Tony Posted at 4-19 01:13
Thanks for the update. We'll be sending you a PM to gather more details for further investigation. Kindly check your inbox whenever you're available. Thank you.

Similar problem on some images. I think it's a software bug.

Drone.Hunter Posted at 4-22 19:59
Similar problem on some images. I think it's a software bug.
[view_image]
[view_image]

We're sorry for the inconvenience. Have you tried the suggestions posted (#2)? If not yet, please try it first.  If the issue remains, let us know. Thank you.

DJI Tony Posted at 4-22 21:38
We're sorry for the inconvenience. Have you tried the suggestions posted (#2)? If not yet, please try it first.  If the issue remains, let us know. Thank you.

1) Yes
2) Yes
3) RC
In appearance, as if the graph is strongly compressed to the left of the histogram

Drone.Hunter Posted at 4-23 04:39
1) Yes
2) Yes
3) RC

Thanks for the update. We'd love y to forward this to the related team for analysis. Kindly check your inbox for the other necessary details for the investigation. Thank you.

DJI Tony Posted at 4-23 23:07
Thanks for the update. We'd love y to forward this to the related team for analysis. Kindly check your inbox for the other necessary details for the investigation. Thank you.

I installed the 25-04-2023 updates today. The problem has not yet been observed.

Drone.Hunter Posted at 4-26 08:11
I installed the 25-04-2023 updates today. The problem has not yet been observed.

Thanks for the update. May we ask for the current firmware version of the aircraft? Thank you.

DJI Tony Posted at 4-29 04:42
Thanks for the update. May we ask for the current firmware version of the aircraft? Thank you.

Drone:01.00.0600
RC: 01.03.0100

Drone.Hunter Posted at 4-29 05:33
Drone:01.00.0600
RC: 01.03.0100

Thanks for the confirmation.

I'm having the same behavior with all the updates installed up to the week ago date. It still shows zeroish values and is absolutely unusable. The screen isn't big and bright enough to notice something that histogram could show. Please fix that.