DJI Susan
Administrator
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Hi there, sorry to read about your issue. If you have tried doing auto tune but the issue persists, you may need to send the gimbal back to DJI for further service.
If the unit is not covered by warranty, a paid service may be required. Please rest assured, we will provide the best solution for you.
Please fill out the online repair request on our official web and send it back. Here is the link: https://www.dji.com/support/repair
We will do our best to help this out.
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