I just got DJI osmo 3 and I am trying to download the program called Mimi. I cannot install the application even though I have changed all kinds of settings. I am getting an error that the file cannot be uploaded. I searched on youtube and tried the solutions but it won't open. My phone is Samsung galaxy A6. Could you help?

I don't see the Galaxy A6 on the Mimo App compatibility list.  It might work but maybe it is not optimized for your phone.  You can see the compatibility list here:

https://www.dji.com/downloads/djiapp/dji-mimo

DowntownRDB Posted at 4-18 03:10
I don't see the Galaxy A6 on the Mimo App compatibility list.  It might work but maybe it is not optimized for your phone.  You can see the compatibility list here:

https://www.dji.com/downloads/djiapp/dji-mimo

This is a very interesting and ridiculous problem. My phone is not very old and works fine. So what do i need to buy a new phone to use the app now? Why did I buy the device that I cannot use? I will return...

Geeh Posted at 4-18 03:13
This is a very interesting and ridiculous problem. My phone is not very old and works fine. So what do i need to buy a new phone to use the app now? Why did I buy the device that I cannot use? I will return...

It's next to impossible for DJI to development an App to be 100% compatible with every mobile device manufactured.  Before I bought my OA2 I did my due diligence by checking the compatibility list to ensure my mobile device was on the list.  

enable unknown data source

do you see the zip file in your download folder?

lutzmix Posted at 4-18 04:27
enable unknown data source

do you see the zip file in your download folder?

There is no zip file. I'm sending screenshots

clean cache and try apkmirror
1.8.16 is the latest version

dji downloadcenter

Hi there. Thank you for reaching out and we do apologize for the trouble. It is found that your mobile device Samsung Galaxy A6, and compatibility tests are required to be carried out. As there are many models that need to be tested currently, it cannot be resolved in the short term. We are really sorry for the inconvenience caused. If you have an urgent mission, we recommend you prepare a spare mobile device to carry out the mission (please refer to the list of recommended mobile devices on this link https://www.dji.com/downloads/djiapp/dji-mimo), instead of using this device to avoid that the mission cannot be carried out due to compatibility issue. We are sorry for the inconvenience caused to you. Thank you for your understanding and support!

I have a Realme device, I also couldn't install the app and all other apps outside of playstore, in a last resort I did a factory reset on my device, and thankfully it worked!

Thanks for the information!

Thanks for the update!

djiuser_rplMhX4US0WQ Posted at 4-22 13:41
Thanks for the update!

I can tell you what worked for me, what i did was this cleared the play store data. https://thegeekpage.com/play-store-apps-not-downloading-on-android-phone-fix/

This app is simply absolute junk. Buyer beware. Don't buy their products.

There's a reason it's not listed on the play store.

My mimo app won't open on my Google pixel 7.. it was working fine until yesterday.. I have uninstalled it and reinstalled it but still won't open...

djiuser_taIB3yu4Jl6a Posted at 8-28 22:35
My mimo app won't open on my Google pixel 7.. it was working fine until yesterday.. I have uninstalled it and reinstalled it but still won't open...

Hi there
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

I own a few DJI products and I rely on the DJI mimo app for updates and to see my content, it's been two days now that it hasn't been working, I normally use the app on my Google pixel 8 pro, I restarted the phone multiple times, uninstalled the app and reinstalled over 10 times now, I tried a lower version of the App as well but it's the same. It's stuck on the DJI logo screen when booting.

djiuser_EEI58HwXEKKY Posted at 8-31 13:22
I own a few DJI products and I rely on the DJI mimo app for updates and to see my content, it's been two days now that it hasn't been working, I normally use the app on my Google pixel 8 pro, I restarted the phone multiple times, uninstalled the app and reinstalled over 10 times now, I tried a lower version of the App as well but it's the same. It's stuck on the DJI logo screen when booting.

Hi there
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

Good day.
I have Pixel 8 and the app in the link worked.

Zaanle Posted at 9-1 07:45
Good day.
I have Pixel 8 and the app in the link worked.

Hi there,
thank you for reaching out.

I appreciate the update provided and am glad your issue has been resolved.

Should you have any other questions, kindly message us here for assistance. Thank you.

DJI mimo app is not working on my device since yesterday, only the DJI logo appears and nothing else happens. Please try to fix it because I am facing a lot of problems.

Bisojit Uraw Posted at 9-2 14:57
DJI mimo app is not working on my device since yesterday, only the DJI logo appears and nothing else happens. Please try to fix it because I am facing a lot of problems.

Hi there. Please confirm the device model and Android version you are using right now in order for us to assist you accordingly.

Dji mimo app not opening, I have tried reinstalling still problem persist. Please advise. I'm using OnePlus Nord smartphone. The app freeze with DJI logo when try to open.

Torodo Lim Posted at 9-6 14:43
Dji mimo app not opening, I have tried reinstalling still problem persist. Please advise. I'm using OnePlus Nord smartphone. The app freeze with DJI logo when try to open.

Hi there,
thank you for reaching out.

We highly recommend downloading the DJI Mimo app which is available directly on our store website.
https://www.dji.com/global/downloads/djiapp/dji-mimo

Should you have other inquiries, please don't hesitate to reach us. Thank you.

Not working anymore for me on my Pixel 6 Pro. Worked when I purchased the camera 2 weeks ago. I have noticed Google have done a recent update to Android, maybe it's rendered the App useless and the app needs updating to work with new Android update.

djiuser_kcBCFrTr4hsm Posted at 9-7 07:44
Not working anymore for me on my Pixel 6 Pro. Worked when I purchased the camera 2 weeks ago. I have noticed Google have done a recent update to Android, maybe it's rendered the App useless and the app needs updating to work with new Android update.

Hi there,
thank you for reaching out.

May we confirm if you downloaded the App from our official website? You can use the link below and check if you can isolate the issue you are experiencing.

https://www.dji.com/uk/downloads/djiapp/dji-mimo

Should you have any other questions, kindly message us here for assistance. Thank you.