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DJI Mimo Android App is not working
2929 12 2023-4-18
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Geeh
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Turkey
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I just got DJI osmo 3 and I am trying to download the program called Mimi. I cannot install the application even though I have changed all kinds of settings. I am getting an error that the file cannot be uploaded. I searched on youtube and tried the solutions but it won't open. My phone is Samsung galaxy A6. Could you help?







2023-4-18
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DowntownRDB
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United States
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I don't see the Galaxy A6 on the Mimo App compatibility list.  It might work but maybe it is not optimized for your phone.  You can see the compatibility list here:

https://www.dji.com/downloads/djiapp/dji-mimo
2023-4-18
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Geeh
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Turkey
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DowntownRDB Posted at 4-18 03:10
I don't see the Galaxy A6 on the Mimo App compatibility list.  It might work but maybe it is not optimized for your phone.  You can see the compatibility list here:

https://www.dji.com/downloads/djiapp/dji-mimo

This is a very interesting and ridiculous problem. My phone is not very old and works fine. So what do i need to buy a new phone to use the app now? Why did I buy the device that I cannot use? I will return...
2023-4-18
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DowntownRDB
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Geeh Posted at 4-18 03:13
This is a very interesting and ridiculous problem. My phone is not very old and works fine. So what do i need to buy a new phone to use the app now? Why did I buy the device that I cannot use? I will return...

It's next to impossible for DJI to development an App to be 100% compatible with every mobile device manufactured.  Before I bought my OA2 I did my due diligence by checking the compatibility list to ensure my mobile device was on the list.  
2023-4-18
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lutzmix
Captain
Germany
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enable unknown data source

do you see the zip file in your download folder?
2023-4-18
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Geeh
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Turkey
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lutzmix Posted at 4-18 04:27
enable unknown data source

do you see the zip file in your download folder?

There is no zip file. I'm sending screenshots



2023-4-18
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lutzmix
Captain
Germany
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clean cache and try apkmirror
1.8.16 is the latest version
Screenshot_2023-04-18-16-35-15-180_org.mozilla.firefox.jpg
Screenshot_2023-04-18-16-51-50-656_com.mi.android.globalFileexplorer.jpg
2023-4-18
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lutzmix
Captain
Germany
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dji downloadcenter
Screenshot_2023-04-18-17-08-56-793_com.mi.android.globalFileexplorer.jpg
2023-4-18
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble. It is found that your mobile device Samsung Galaxy A6, and compatibility tests are required to be carried out. As there are many models that need to be tested currently, it cannot be resolved in the short term. We are really sorry for the inconvenience caused. If you have an urgent mission, we recommend you prepare a spare mobile device to carry out the mission (please refer to the list of recommended mobile devices on this link https://www.dji.com/downloads/djiapp/dji-mimo), instead of using this device to avoid that the mission cannot be carried out due to compatibility issue. We are sorry for the inconvenience caused to you. Thank you for your understanding and support!
2023-4-18
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djiuser_oOk4scxzq2yG
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Greece
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I have a Realme device, I also couldn't install the app and all other apps outside of playstore, in a last resort I did a factory reset on my device, and thankfully it worked!
2023-4-22
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djiuser_rplMhX4US0WQ
lvl.1
United Kingdom
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Thanks for the information!
2023-4-22
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djiuser_rplMhX4US0WQ
lvl.1
United Kingdom
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Thanks for the update!
2023-4-22
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JattyThomas0121
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India
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I can tell you what worked for me, what i did was this cleared the play store data. https://thegeekpage.com/play-store-apps-not-downloading-on-android-phone-fix/
2023-9-27
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