Labroides
Core User of DJI
Flight distance : 9991457 ft
Australia
Offline
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DJI Paladin Posted at 4-18 19:34
Hi there. Thank you for reaching out and we're deeply sorry for the incident that happened on the unit. Can you please confirm if you are using a standard remote controller with an Android mobile device on it? If yes, you may try to access this path DJI/dji.go.v4/FlightRecord/ to possibly export the flight records. Just a friendly reminder, since the unit crashed when in use with a 3rd party app, I'm afraid that we can no longer apply for a warranty repair (if the aircraft is still under warranty). Thank you for your understanding and support.
If yes, you may try to access this path DJI/dji.go.v4/FlightRecord/ to possibly export the flight records.
As he said in the initial post, he was flying a DroneDeploy mapping mission.
He wouldn't have been using DJI Go4 and there won't be anything relevant in the DJI Go 4 data. |
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