Ive experience a crash that broke my gimbal. After replacing it, the camera continues to pull to the left and calibrating it with the controller does not fix the issue.
Ive spent hours trying to resolve this issue, coming to find videos explaining to use Python to install the code.
My problem is, my Windows 11 does not have "Ports (COM & LPT).
When trying to Add Legacy Hardware and attempt to add it manualy, I am unable to get it to work.

Ive attempted to do this same process on a computer that has "Ports" included in the device manager, yet when plugging in the Mini 3 Pro, it still puts it under "libusb-win32 devices" with a list bellow reading:
-M103
-M104
-M105
-M106
-M107

I have uninstalled and reinstalled the DJI Assistant 2, ive uninstalled and deleted drivers, connected the drone after turning it on (within 20 seconds) and im about to loose it.

Can anyone help me with this issue? i have no idea what to do at this point and ive searched everywhere i can to solve this issue.

Hi there. Thank you for reaching out and we're deeply sorry to know that incident happened to your unit. I'm afraid that you may consider sending the unit in for a proper diagnosis. You may submit a ticket case at https://repair.dji.com/repair/index . Thank you for your understanding and support.

Unfortunately I have a few jobs to do with my device tomorrow and all of next week.
Im merely looking to find out if anyone else has had this type of issue as im unable to send in my device anytime soon.

i have the same problem with my Mini 3 Pro.

djiuser_ab0FOk8LObQm Posted at 4-24 20:56
i have the same problem with my Mini 3 Pro.

after looking into the issue, apparently even if you pay for a new gimbal and replace it yourself, you still have to send it in to DJI to have the firmware updated instead of being able to use PYTHON to install it yourself.

naess Posted at 4-25 09:10
after looking into the issue, apparently even if you pay for a new gimbal and replace it yourself, you still have to send it in to DJI to have the firmware updated instead of being able to use PYTHON to install it yourself.

But that still doesn't solve the problem with Libusb.

djiuser_ab0FOk8LObQm Posted at 4-25 23:26
But that still doesn't solve the problem with Libusb.

no joke. if i find any solutions ill relay any information i come across

djiuser_ab0FOk8LObQm Posted at 4-24 20:56
i have the same problem with my Mini 3 Pro.

HI! HAVE YOU SOLVED THIS PROBLEM REGARDING ON THE COMPORTS FOR PYTHON? I TRIED DIFFERENT PCS ALREADY AND STILL NO LUCK! IF YOU OUND ANY SOLUTIONS PLEASE SHARE IT TO ME THANKS!

If you need libusb just install Linux as a virtual machine. But even if you do that I think that you will not be able to calibrate M3P gimbal as these python scripts only support older DJI models (only Mavic Mini is on the list - line 79: https://github.com/o-gs/dji-firm ... _og_service_tool.py).

naess Posted at 4-21 09:12
Unfortunately I have a few jobs to do with my device tomorrow and all of next week.
Im merely looking to find out if anyone else has had this type of issue as im unable to send in my device anytime soon.

We totally understand your decision. As we cannot troubleshoot this kind of issue remotely, you may contact the link above if you are now ready to send your unit in for diagnostics. Thank you for your understanding.

djiuser_ab0FOk8LObQm Posted at 4-24 20:56
i have the same problem with my Mini 3 Pro.

Hello there. We're deeply sorry for the inconvenience. If your unit also experiences a crash, you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your understanding and support.