Why 500m only not 4000m as stated in advertisement? Can you please enlighten me thanks.

Are you referring to range?   If you are then you may have interference effecting you,  you can look at the transmission graph to see if there are other devices using the same channels.  

ops sorry I'm talking about the altitude range sir

DAFlys Posted at 4-26 00:37
Are you referring to range?   If you are then you may have interference effecting you,  you can look at the transmission graph to see if there are other devices using the same channels.

sorry I'm talking about the altitude range sir

Crispolo Posted at 4-26 00:47
sorry I'm talking about the altitude range sir

Ah OK.   You can take off up to 4000m (ie top of a mountain)  but you can only climb a maximum of 500m.  

Because the 500m height limit is written into the software, the 4000m refers to the absolute ceiling above sea level above which the air is too thin for the props to produce enough thrust to lift the drone.
Since you did not know that I would also ask, a) are you aware that it appears that, for drones flown in the Philippines, there is a legal height limit of 400ft, 122m, above the ground directly beneath the drone (AGL) and that you should be able to see the drone?
b) Wind strength generally increases with AGL and just incase you are thinking of or trying to fly up to 500m AGL you may put the drone up into strong winds?

DAFlys Posted at 4-26 00:49
Ah OK.   You can take off up to 4000m (ie top of a mountain)  but you can only climb a maximum of 500m.

Thank you for that

Crispolo Posted at 4-26 01:03
Thank you for that

You're very welcome.

Sean-bumble-bee Posted at 4-26 00:51
Because the height limit is written into the software, the 4000m refers to the absolute ceiling above sea level above which the air is too thin for the props to produce enough thrust to lift the drone.
Since you did not know that I would also ask, are you aware that it appears that, for drones flown in the Philippines, there is a legal height limit of 400ft, 122m, above the ground directly beneath the drone and that you should be able to see the drone?

Yes I'm aware of height up to 120m to be exact. I just try once out of curiosity to reach the 4000m height but as said by DAflys and I was wrong with my understanding.

Crispolo Posted at 4-26 01:09
Yes I'm aware of height up to 120m to be exact. I just try once out of curiosity to reach the 4000m height but as said by DAflys and I was wrong with my understanding.

Ok, BTW 120m = 393.7ft, 400ft = 121.92m

Hi, Crispolo. Thank you for reaching out. The 4,000 m refers to the maximum service ceiling above the sea level of the aircraft. 1he maximum flight altitude is 500 m for safety reasons. Due to local laws and regulations, the maximum flight altitude may vary in different countries and regions. Before flying, please always check local laws and regulations. Hope this helps. Thank you for your support.

DJI Gamora Posted at 4-26 21:28
Hi, Crispolo. Thank you for reaching out. The 4,000 m refers to the maximum service ceiling above the sea level of the aircraft. 1he maximum flight altitude is 500 m for safety reasons. Due to local laws and regulations, the maximum flight altitude may vary in different countries and regions. Before flying, please always check local laws and regulations. Hope this helps. Thank you for your support.

Thank you so much

Crispolo Posted at 4-26 01:09
Yes I'm aware of height up to 120m to be exact. I just try once out of curiosity to reach the 4000m height but as said by DAflys and I was wrong with my understanding.

haha, nice.  you tried to reach 4000m above the ground did you say?  how was it, much have been "harrowing" especially with a mini 2; can't image.

Crispolo Posted at 4-27 21:19
Thank you so much

You're welcome, Crispolo. Should you need further assistance, please don't hesitate to reach us again here at DJI Forum.