help help help


Hello I have problem with my Phantom 4 Pro Plus no info about Mapbox only black picture update I have made but still nothing RC v01.02.02.00 GL300E V1430xxxxxx I ask you for help thank you  Which fw or which version should I install so that it works again

Hi there. Thank you for reaching out. This issue occurred probably because your app version is old. We recommend you update your app version and then check whether this issue remains. Please keep us posted. Thank you.

DJI Paladin Posted at 4-26 19:17
Hi there. Thank you for reaching out. This issue occurred probably because your app version is old. We recommend you update your app version and then check whether this issue remains. Please keep us posted. Thank you.

I've tried it but it's the current version update doesn't work

DJI Paladin Posted at 4-26 19:17
Hi there. Thank you for reaching out. This issue occurred probably because your app version is old. We recommend you update your app version and then check whether this issue remains. Please keep us posted. Thank you.

my app current version is 4.3.14 is it new or no

fans628fdce9 Posted at 4-26 22:10
I've tried it but it's the current version update doesn't work

Thank you for your response. I will send you a PM, kindly please check. Thank you.

Hi there i have similar problem i have dji aerscope mobile with dji crystal sky monitor and the maps is blank, when i try to download the offline maps it says ( unfortunately, Aeroscope has stopped )