Crash reasons ?
854 11 2023-4-27
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Ettore
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Hi,

can someone help me understand why my drone crashed ?
What happened:
As soon as the drone started ascending (auto takeoff) it went rapidly (too rapidly) high, I tried to stop the ascending clicking on the left control down, but the drone switched off and falled on the ground.

Here it is the flight log
https://www.phantomhelp.com/logviewer/4DFSCJX9B1JEB9I0WY6S/#

Here it is the previous (30 minute before) flight log
https://www.phantomhelp.com/logviewer/5GNFGSKAEA6FFH4107TT/

Can I provide more informations ?

Thank you.

Ettore



2023-4-27
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Labroides
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The flight data you posted is only for 5 seconds at the time of the launch.
It doesn't show the drone taking off so doesn't have any clues.
2023-4-27
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Ettore
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Labroides Posted at 4-27 02:29
The flight data you posted is only for 5 seconds at the time of the launch.
It doesn't show the drone taking off so doesn't have any clues.

This is all was recorded by the phone. I have yet to try to recover something from the drone.
If I remember well there has to be a way
2023-4-27
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Sean-bumble-bee
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In the folder where you found those .txt. flight logs there should be a folder whose name starts "MCDATF".
If that folder exists have a look in it, there may be a file, a .DAT, whose name contains "FLY329" or "FLY0329". If you find the file you might like to upload it to a file hosting site, make the page public and then post a link to that webpage here.
You would probably have to do the same thing i.e. upload the file to a file hosting site etc. if you can get the DAT off the drone ..... but the DAT of the drone might be encrypted., it will probably be quite big.


2023-4-27
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Ettore
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Sean-bumble-bee Posted at 4-27 03:03
In the folder where you found those .txt. flight logs there should be a folder whose name starts "MCDATF".
If that folder exists have a look in it, there may be a file, a .DAT, whose name contains "FLY329" or "FLY0329". If you find the file you might like to upload it to a file hosting site, make the page public and then post a link to that webpage here.
You would probably have to do the same thing i.e. upload the file to a file hosting site etc. if you can get the DAT off the drone ..... but the DAT of the drone might be encrypted., it will probably be quite big.

The link to the dat file is this

https://www.dropbox.com/s/ro3317 ... -27_FLY329.DAT?dl=0
2023-4-27
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Sean-bumble-bee
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Ettore Posted at 4-27 03:58
The link to the dat file is this

https://www.dropbox.com/s/ro3317fsy0ee7h4/23-04-21-12-07-27_FLY329.DAT?dl=0

It seems to have been deleted.
2023-4-27
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Ettore
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Sean-bumble-bee Posted at 4-27 11:03
It seems to have been deleted.

https://app.airdata.com/share/bjArZQ

Here all the data I have from the last flights
2023-4-27
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Labroides
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Ettore Posted at 4-27 12:40
https://app.airdata.com/share/bjArZQ

Here all the data I have from the last flights

If that is from a flight, it's of no use.
It is only a few seconds long and has no data for height, distance, speed, location, pitch, roll, yaw.
Without any data for the incident, no-one know can tell what happened or why.
2023-4-27
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Ettore
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Labroides Posted at 4-27 13:55
If that is from a flight, it's of no use.
It is only a few seconds long and has no data for height, distance, speed, location, pitch, roll, yaw.
Without any data for the incident, no-one know can tell what happened or why.

I extracted these from the Drone. It is all there was on the drone memory (also old flights).
But I don't know what to do with these files.

https://www.dropbox.com/s/cpx17c ... 8_01-43-19.DAT?dl=0
https://www.dropbox.com/s/0tlm6i ... 8_02-09-41.DAT?dl=0
2023-4-27
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Labroides
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Ettore Posted at 4-27 17:12
I extracted these from the Drone. It is all there was on the drone memory (also old flights).
But I don't know what to do with these files.

The .dat files can only be read by DJI
2023-4-27
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DJI Gamora
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Hi, Ettore. Thank you for reaching out. Since the drone crashed, we highly recommend that you send your drone back to us for further diagnosis and repair. You may also request a data analysis to check on what happened (a fee might be applied). You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Please note that the warranty service can be claimed depending on the result of the Damage Assessment. Thank you for your continued support.
2023-4-27
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TonyPHX
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Your drone crashed itself on purpose because it was mad at you for breaking altitude regulations on the previous flight.  
2023-4-27
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