zmox
lvl.1
Flight distance : 2717 ft
United States
Offline
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DJI Paladin Posted at 4-27 17:59
Hi there. Thank you for reaching out and we do apologize for the trouble. Does the issue occur in all modes (Normal, Sports, and Manual)? If not, can you please try to have a test flight to other flight modes to see if the issue persists? Also, please provide us with the original video file from the SD Card of the aircraft and upload it to Google Drive then send the link here so we can check. Please keep us posted. Thank you.
It happened with the new motion controller, both in sport/normal. Haven't used manual lately, but when I used it before, I had no problems (neither on normal/sport). I've seen another thread with similar results (https://forum.dji.com/forum.php?mod=viewthread&tid=278785). Is the camera malfunctioning? Cables are exposed in the part that links up to the camera, came that way, never had a problem until yesterday. I'll try to fly it on a secluded location for my next test, eliminating potential signal interferences.
I'm uploading the vid right now to Google Drive, I'll send you a message with the link when it's done.
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