Perte de signal
232 9 2023-4-28
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djiuser_ldJ6co1jyRFB
lvl.1
Flight distance : 1036893 ft
France
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Bonjour,

Depuis plusieurs jours, lorsque je fais voler mon mini 3 pro, a une distance de 150 à 200m, le signal entre le drone et la radiocommande devient faible et il est impossible d´aller plus loin... avez vous deja eu ce problème ? Quels sont vos solutions ?

Merci
2023-4-28
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Ranjan
Second Officer
India
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You are in CE country which is why you get less range.
refer this post
https://forum.dji.com/forum.php? ... d=288494#pid3022664
2023-4-28
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Being in a CE country absolutely does not explain your problem. Yes the CE standard limits the power, but 150 - 200m is not normal at all.
Have you tried in open field? In direct vision without any obstacle between the drone and the RC, in an agricultural field for example. If under these conditions you still have a loss of signal at 200m, try a firmware refresh + DJI FLY re-install, just in case. If the problem persists, open a ticket on DJI support and send it to warranty.

There is a good chance that some genius advice to switch to the FCC standard, therefore more powerful, I recommend that you do not do this. Already because in CE it is more than powerful enough to do VLOS. And above all because in the event of an incident / accident, you will be 100% responsible. You know how it works in France...
2023-4-28
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Ranjan Posted at 4-28 08:32
You are in CE country which is why you get less range.
refer this post
https://forum.dji.com/forum.php?mod=viewthread&tid=288494#pid3022664

You are completely off-topic by answering what you answered.

You obviously have no experience with the CE system. It is not so terrible. Of course it's far from the performance of the FCC but seriously not 200m.
In the thread you recommend they talk about a distance significantly greater than those that the OP mentions. 7000m 11km vs 200m.

In Europe there are laws, please do not encourage people to make these stupid record attempts.
2023-4-28
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djiuser_ldJ6co1jyRFB
lvl.1
Flight distance : 1036893 ft
France
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J´ai essayé de faire les dernières mises à jours, tout installer a nouveau, voler également sans carte SD, meme remettre aux réglages usine mais rien n´y change, le problème persiste... j´ai également lié à nouveau le drone à la radiocommande
2023-4-28
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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djiuser_ldJ6co1jyRFB Posted at 4-28 08:54
J´ai essayé de faire les dernières mises à jours, tout installer a nouveau, voler également sans carte SD, meme remettre aux réglages usine mais rien n´y change, le problème persiste... j´ai également lié à nouveau le drone à la radiocommande

Open a ticket on the support and send it in guarantee. It's the safest way.

Because a loss of power on the RC signal can be something more serious. Sick antenna, faulty interfering component... everything is possible.
2023-4-28
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djiuser_ldJ6co1jyRFB
lvl.1
Flight distance : 1036893 ft
France
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LV_Forestry Posted at 4-28 08:57
Open a ticket on the support and send it in guarantee. It's the safest way.

Because a loss of power on the RC signal can be something more serious. Sick antenna, faulty interfering component... everything is possible.

Merci pour toutes les infos et solutions que tu as pu essayer de me donner, j´envoie effectivement mon drone en garatie du coup. Juste un peu decu, nous partons en voyage en asie dans deux semaine, il ne sera surement pas revenu de garantie, je ne pourrai donc pas faire de prises de vue...
2023-4-28
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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djiuser_ldJ6co1jyRFB Posted at 4-28 09:02
Merci pour toutes les infos et solutions que tu as pu essayer de me donner, j´envoie effectivement mon drone en garatie du coup. Juste un peu decu, nous partons en voyage en asie dans deux semaine, il ne sera surement pas revenu de garantie, je ne pourrai donc pas faire de prises de vue...

Nothing prevents you from taking it and shooting at 150m, but is it worth getting into trouble during holidays with a potentially defective drone?

My best advice : Send the drone for repair, enjoy your vacation, on your return you will have a brand new drone waiting for you at the Post Office.

2023-4-28
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djiuser_ldJ6co1jyRFB
lvl.1
Flight distance : 1036893 ft
France
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LV_Forestry Posted at 4-28 09:06
Nothing prevents you from taking it and shooting at 150m, but is it worth getting into trouble during holidays with a potentially defective drone?

My best advice : Send the drone for repair, enjoy your vacation, on your return you will have a brand new drone waiting for you at the Post Office.

Vous avez raison, je l´envoie au service apres vente. Merci vraiment pour vos conseils
2023-4-28
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DJI Gamora
Administrator

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Hi, djiuser_ldJ6co1jyRFB. Before you send it in you may also troubleshoot it first please check the details below:

The main factors that affect the image transmission distance are firmware, signal transmitter power, attenuation, obstruction, and electromagnetic interference.

1. Check the aircraft image transmission distance in your country.
2. Check if the aircraft firmware, remote controller firmware, and app versions are the latest. If not, please update the firmware to the latest versions first.
3. Check the remote controller antenna position. Please place your remote controller antenna in the optimal position.

DJI RC:


RC-N1:


DJI Smart Controller/DJI RC Pro:


4. Keep note of tree and house obstructions near the flying field. After flying for a period, note the obstruction near the horizontal line to ensure that there are no visible obstructions in the aircraft's direction.

5. Check whether there is significant interference in the flight environment. Please turn on the Image Transmission Settings to check the real-time channel quality. Or provide a screenshot or a recorded video for us to see significant interference. If the interference is significant, we recommend changing the flight environment. Common electromagnetic interference sources include but are not limited to Wi-Fi hotspots, routers, Bluetooth devices, high-voltage power lines, high-voltage transmission stations, mobile phone base stations, and television broadcasting towers.
2023-5-1
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