Has anyone gotten Active Track Parallel to consistently work?   


Most of the time Active Track switches to Spotlight Mode once the vehicle or person starts moving.  Trace mode, as shown in the video, works fine.


Are there any tips to getting it to actually work?   I've tried adjusting height, angle, and distance to object but I can't seem to find the sweet spot that will make it work properly.


All firmware is up to date.  


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Hi, fans7ac73174. Thank you for reaching out and we're sorry for the inconvenience. Please try to use optimal distance:

Also, please try to change the object that is being tracked to check for any comparison. If the issue happens all the time, please record/screen-record the App video then send it to us for further checking. Please keep us posted. Thank you.

Record the video from the remote screen as you turn on the mode and use it.